Izabella Harris

• Supervised busser team to ensure efficient table turnover and guest satisfaction.
• Trained new staff on restaurant policies, service standards, and safety protocols.
• Coordinated with servers to streamline order delivery and enhance dining experience.
• Maintained cleanliness and organization of dining area to meet health regulations.
• Assisted in inventory management by tracking supplies and reporting low stock levels.
• Collaborated with kitchen staff to ensure timely food presentation and service efficiency.
• Maintained clean and organized work areas, contributing to a safe and inviting dining environment.

• Provided excellent customer service by promptly taking orders and addressing customer inquiries.
• Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
• Maintained cleanliness and organization of dining area, enhancing overall guest experience.
• Assisted in training new servers on menu items and service protocols.

• Led team in delivering exceptional guest experiences through effective communication and service standards.
• Coordinated seating arrangements to optimize dining flow and enhance customer satisfaction.
• Monitored guest feedback and addressed concerns promptly to improve overall service delivery.
• Trained and mentored new hosts to ensure consistent service quality and adherence to operational procedures.
• Implemented strategies for managing peak periods, enhancing efficiency during high-volume service hours.
• Handled high-pressure situations calmly and professionally while maintaining composure under stress.
• Assisted servers with food delivery when needed to improve overall service speed during busy times.
• Coordinated special events and private parties, handling logistics from planning to execution.

-Customer service

-Clean and bright

-Hospitality

-Greet Guests/ friendliness

• Greeted and seated guests promptly to ensure a positive dining experience.
• Managed reservation system to optimize table turnover and guest flow.
• Assisted in training new hosts on customer service standards and procedures.
• Collaborated with kitchen staff to ensure timely food delivery and guest satisfaction.
• Handled guest inquiries and concerns efficiently to maintain high service quality.
• Maintained cleanliness and organization of waiting areas for enhanced guest comfort.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.