Izabella Perez
Saint Joseph,MO
Summary
Dynamic team player with a proven track record at Darden Restaurants, excelling in customer service and complaint resolution. Recognized for maintaining organized workstations and enhancing customer satisfaction through effective communication. Bilingual and skilled in cash handling, with a strong ability to quickly acquire new skills.
Overview
3
3
years of professional experience
Work History
Team Member
Darden Restaurants, Olive Garden
01.2022 - 12.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted customers in selecting merchandise best suited to needs.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
Team Member
Fantastic Fidos Inc.
04.2024 - 07.2024
- Dog Daycare Attendant
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Exercised animals regularly with walks and rigorous play activities.
Education
Bachelor of Science - Elementary Education
Northwest Missouri State University
Maryville, MO05-2029
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Cash Handling
- Sanitation practices
- Computer skills
- Organizing work stations
- Complaint resolution
- Data management
References
Darren Duncan
Vice President of Global Manufacturing
Sunrider International
1625 Abalone Ave
Torrance, CA 90501
darren.duncan@sunrider.com
.
I am proud to offer my recommendation of Izabella Perez, whom I have personally known for 4 years and have mentored through high school. During my relationship with Izabella, I have witnessed an exemplary individual dedicated to excelling in her studies and personal affairs through a strong work ethic and the utmost respect for others.
Timeline
Team Member
Fantastic Fidos Inc.
04.2024 - 07.2024
Team Member
Darden Restaurants, Olive Garden
01.2022 - 12.2024
Bachelor of Science - Elementary Education
Northwest Missouri State University