Izabella Zaldivar
Central Islip,NY
Summary
Detail-oriented professional with strong customer service skills. Proven ability to enhance customer satisfaction through effective communication and problem-solving.
Overview
2
2
years of professional experience
Work History
Customer Order Specialist
Outback Steakhouse
Commack, NY
01.2026 - Current
- Processed customer orders accurately and efficiently to ensure timely service.
- Assisted in resolving order discrepancies, enhancing customer satisfaction.
- Communicated with kitchen staff to prioritize and expedite orders during peak hours.
- Maintained up-to-date knowledge of menu items and specials for effective customer support.
- Adapted quickly to changing demands, ensuring consistent service delivery during busy periods.
- Provided feedback on operational improvements to enhance overall efficiency in order processing.
- Provided exceptional customer service, resolving issues promptly and professionally.
- Assisted customers by walking through online ordering processes.
- Positively engaged with customers to understand needs and responded appropriately to questions.
- Monitored orders and delivered status updates to customers regarding arrivals.
Student Esthetician
New York Institute of Beauty
Islandia, NY
09.2025 - 05.2026
- Maintained cleanliness and organization of treatment rooms, adhering to health and safety regulations.
- Assisted in developing customized skincare regimens for clients based on individual skin types.
- Collaborated with instructors to refine techniques and improve service delivery processes.
- Educated clients on proper skincare practices and product usage to enhance results.
- Gained hands-on experience in various facial treatments, enhancing clients skin health and appearance.
- Maintained strict adherence to sanitation guidelines, ensuring a safe and hygienic environment for all clients.
- Promoted a relaxing atmosphere for each client visit by maintaining a clean workspace and utilizing calming techniques during treatments.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Provided facials including aromatherapy, anti-aging, acne, brightening, body peels and back treatments.
- Performed hair removal services including hard and soft way; assisted with laser hair reduction.
- Completed microdermabrasion treatments using crystal and diamond tip methods.
- Operated machines including high frequency, galvanic, rotary brush, skin scope, ultrasonic spatula, LED, microcurrent and Oxygeneo.
Teacher's Assistant
KinderCare Learning Centers
Commack, NY
09.2024 - 10.2025
- Supported children's developmental needs through individualized attention and care.
- Maintained a safe and clean environment for children, adhering to health guidelines.
- Collaborated with lead teachers to prepare educational materials and resources.
- Engaged children in play-based learning activities to foster social skills and creativity.
- Monitored children's behavior and provided guidance to promote positive interactions.
- Communicated effectively with parents regarding children's progress and daily activities.
- Ensured student safety through vigilant supervision during indoor and outdoor playtimes.
- Reduced potential health risks to children by promptly addressing injuries or illnesses and notifying parents as needed.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Taught children to organize toys, wash hands, and share by leading by example.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
Education
New York State Approved 900 Hour Esthetics Program -
New York Institute of Beauty
Islandia05-2026
NYS Regents Diploma -
Brentwood High School, Sonderling Campus
Brentwood, NY06-2025
Timeline
Customer Order Specialist
Outback Steakhouse
01.2026 - Current
Student Esthetician
New York Institute of Beauty
09.2025 - 05.2026
Teacher's Assistant
KinderCare Learning Centers
09.2024 - 10.2025
New York State Approved 900 Hour Esthetics Program -
New York Institute of Beauty
NYS Regents Diploma -
Brentwood High School, Sonderling Campus