Izaiah Clark
Abilene,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Mister Car Wash
01.2022 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Educated customers about billing, payment processing and support policies and procedures.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Construction Worker
Walmart
03.2021 - 03.2022
- Helped with door and window installations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Inspected tools and equipment to maintain safety and efficiency.
- Observed safety regulations on job sites to minimize accidents.
Education
High School Diploma -
Cooper High School
Abilene, TX05.2020
Skills
- Billing Adjustments and Refunds
- Critical Thinking
- Research
- Computer Skills
- Problem-solving abilities
- Customer Service
Timeline
Customer Service Representative
Mister Car Wash
01.2022 - Current
Construction Worker
Walmart
03.2021 - 03.2022
High School Diploma -
Cooper High School
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