IZAIAH ALLEN RAMOS
Summary
Experienced store manager with a proven track record at Champs Sports, specializing in staff management and sales techniques. Implemented initiatives to strengthen customer relationships and boost team productivity. Proficient in business analysis and adept at effective communication, showcasing professionalism and meticulous attention to detail. Committed to driving success and promoting collaboration within the workplace.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
POP MART
03.2025 - Current
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sales Associate
Uniqlo Usa
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Convention Services Manager
NuggetVerse Inc.
12.2022 - Current
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Monitored team productivity and performance to support goals.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Utilized strong analytical and problem-solving skills to address operational issues.
- Communicated plans and actions to meet departmental goals.
Store Manager
Champs Sports
11.2017 - 04.2024
- Provided leadership and motivation to team members to increase productivity and efficiency within the store.
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
- Interviewed and hired prospective employees according to team needs.
- Solved problems and resolved conflicts for team members and customers.
- Created weekly work schedules to meet staffing needs while controlling labor costs.
- Stocked and organized products in storage spaces and retail shelves.
Education
Bachelor of Arts - Management Candidate
California State University Northridge
Northridge, CA06.2026
Skills
- Teamwork and Collaboration
- Cash Management
- Adaptable
- Time Management
- Organizational Skills
- Customer Relationship Management
- Reliable and punctual
- Goal oriented
- Problem Solving
- Schedule Management
Accomplishments
- Awarded a Bronze Plaque for achieving a dollar gain in 2022.
- Awarded a Silver Plaque for achieving a top percent gain in 2022.
- Awarded a Gold Plaque for achieving OMNI Fulfillment in 2022.
Certification
Accounting
Languages
English
Timeline
Sales Associate
POP MART
03.2025 - Current
Sales Associate
Uniqlo Usa
09.2024 - Current
Convention Services Manager
NuggetVerse Inc.
12.2022 - Current
Store Manager
Champs Sports
11.2017 - 04.2024
Bachelor of Arts - Management Candidate
California State University Northridge
Similar Profiles
Manuel ChavezManuel Chavez
Sales Associate at Pop MartSales Associate at Pop Mart
Colin TidwellColin Tidwell
Store Manager at Pop MartStore Manager at Pop Mart
Caitlin LouieCaitlin Louie
Sales Associate at Pop MartSales Associate at Pop Mart
Lindsay SilveraLindsay Silvera
Sales Lead Associate /Sales LeadAssociate /Sales Associate /Lead Key Holder at Bath and Body WorkSales Lead Associate /Sales LeadAssociate /Sales Associate /Lead Key Holder at Bath and Body Work
Kevin D WhiteKevin D White
Sales Associate, Dept Mgr., Sporting Goods Sales Associate, Overnight Team Lead, Overnight TA at WalmartSales Associate, Dept Mgr., Sporting Goods Sales Associate, Overnight Team Lead, Overnight TA at Walmart