Summary
Overview
Work History
Education
Skills
Timeline
Generic

Izaiha Holmes

Calera

Summary

Dynamic HVAC Technician with a proven track record at Covenant Heating and Cooling, excelling in technical troubleshooting and critical thinking. Adept at resolving complex HVAC issues while fostering strong relationships with clients. Committed to delivering exceptional service and ensuring customer satisfaction through effective communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

HVAC Technician

Covenant Heating and Cooling
04.2024 - 06.2025
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Performed troubleshooting complex HVAC problems, identifying root causes and implementing effective solutions.


Crew Member

Dunkin' Donuts
03.2023 - 04.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Counselor

Shelby County Community Education
06.2022 - 04.2024
  • Assisted kids in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.

Ecommerce Digital Shopper

Walmart
08.2020 - 12.2021
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Took online grocery orders and put them into customers cars.

Education

No Degree - Business

Jefferson State Community College
Birmingham, AL

Calera High School
Calera, AL
05-2022

Skills

  • Technical troubleshooting
  • Electrical wiring
  • System troubleshooting
  • Critical thinking
  • Good communication skills
  • Problem solver
  • Relationship building
  • Learn and adapt quickly to my environment

Timeline

HVAC Technician

Covenant Heating and Cooling
04.2024 - 06.2025

Crew Member

Dunkin' Donuts
03.2023 - 04.2024

Counselor

Shelby County Community Education
06.2022 - 04.2024

Ecommerce Digital Shopper

Walmart
08.2020 - 12.2021

No Degree - Business

Jefferson State Community College

Calera High School