Izayah Vargas
Chambersburg,PA
Summary
Versatile and bilingual professional with a proven track record at Amazon, adept in customer service and logistics coordination. Demonstrates exceptional communication skills and computer proficiency, ensuring efficient problem resolution and operational improvements. Renowned for responsibility and quick learning, excels in dynamic, fast-paced environments.
Experienced with operating forklifts in fast-paced environments, ensuring smooth material handling and efficient operations. Delivers consistent performance by maintaining equipment and adhering to safety guidelines. Knowledge of warehouse management and logistics coordination.
Overview
6
6
years of professional experience
Work History
Forklift Operator
Knouse Foods Coop
02.2023 - 02.2025
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials and more ..
Kitchen Staff Member
Buffalo Wild Wings
10.2022 - 01.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cook and follow the instructions done by the managers
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Call Center Representative
Amazon
01.2019 - 09.2021
1. Customer Service
- Answering calls and emails from customers regarding the status of their orders.
- Providing information about delivery times, package tracking, and shipping policies.
- Managing address changes and resolving failed delivery issues.
- 2. Problem Resolution
Handling complaints about delayed, damaged, or incorrect orders.
Coordinating refunds, returns, or reshipments when necessary.
Acting as a liaison between customers and the logistics team to resolve issues. - 3. Coordination with Internal Teams
Communicating with fulfillment centers and carriers to expedite deliveries.
Reporting potential logistics issues and collaborating on solutions.
Updating databases with relevant information about shipments and claims. And more
Education
Bachelor Of Arts - 4
Eugenio María De Hostos
Santo, TX06.2017
Skills
2 idioms English and Spanish
Computer skills , word , outlook , gmail etc
People skills , communication, fast learner
Very responsable
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Forklift Operator
Knouse Foods Coop
02.2023 - 02.2025
Kitchen Staff Member
Buffalo Wild Wings
10.2022 - 01.2023
Call Center Representative
Amazon
01.2019 - 09.2021
Bachelor Of Arts - 4
Eugenio María De Hostos
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