IZEYAH DELGADO
San Angelo,United States
Summary
Committed to optimal customer service and the proper maintenance and repairs of vehicles. A strong communicator, able to address all client questions and concerns.
Overview
6
6
years of professional experience
Work History
Fiber Optic Sales Agent
Frontier Communications
02.2024 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Salesman
Matco Tools
10.2023 - 02.2024
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Maximized profits through effective negotiation tactics during the closing process.
- Established strong rapport with customers, fostering long-term relationships and generating repeat business.
Car Technician
Jim Bass Nissan
08.2023 - 10.2023
- Ensured quality control by strictly following manufacturer guidelines during repairs and installations.
- Identified potential upsell opportunities based on client needs analysis, contributing to increased profitability.
- Maximized vehicle longevity with comprehensive preventive maintenance services tailored to specific makes and models.
- Improved vehicle performance by conducting thorough diagnostics and implementing necessary repairs.
- Reduced repair time by efficiently identifying and addressing mechanical issues using advanced diagnostic tools.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Car Technician
Car Town Hyundai
04.2023 - 08.2023
- Ensured quality control by strictly following manufacturer guidelines during repairs and installations.
- Identified potential upsell opportunities based on client needs analysis, contributing to increased profitability.
- Maximized vehicle longevity with comprehensive preventive maintenance services tailored to specific makes and models.
- Improved vehicle performance by conducting thorough diagnostics and implementing necessary repairs.
- Fostered positive relationships with vendors and suppliers to ensure timely delivery of parts needed for automotive repairs.
- Actively participated in staff meetings, sharing insights on best practices in order to improve overall shop operations.
Lube Technician
Jim Bas Nissan
02.2022 - 04.2023
- Served as a friendly, hardworking, and punctual employee
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Remained intently responsive and committed to optimal productivity.
Landscaper
Wylie ISD
06.2021 - 02.2022
- Brought forth excellent time management and multitasking skills
- Established and maintained advantageous working relationships.
Home Renovation Contractor
Rhythm Remodeling
01.2021 - 05.2021
- Upheld the integrity of the client's home and work site by ensuring that all tools and parts were cleaned up and placed neatly during construction
- Worked with a commitment to a safe and fair workplace
- Worked with a strong attention to detail and excellent record-keeping abilities.
Meat Processor
Lonestar Beef Meat Processing
09.2020 - 12.2020
- Invented and analyzed project specifications to meat goals
- Maintained a clean and organized working environment to enhance productivity
- Worked well both independently and in teams.
Hotline Cook
Freddy's Frozen Custard & Steakburgers
11.2018 - 09.2020
- Worked as a Line Cook in a fast-paced restaurant
- Trained new employees.
Education
EMS -
Howard Community College
San Angelo, TX07.2020
Diploma -
Central High School
San Angelo, TX05.2020
Skills
- Communication Skills
- Adaptability
- Ability to Work in a Team
- Effective Time Management
- Leadership
- Fast Learner
- Customer Service
- Diagnosis & Repair
- Call Control
- Resilience Under Pressure
- Adaptability to Change
- Paperwork Processing
References
- Josh Floyd, Jim Bass Nissan, 469-338-7055
- Jeff Rackham, Jim Bass Nissan, 806-441-2452
Timeline
Fiber Optic Sales Agent
Frontier Communications
02.2024 - Current
Salesman
Matco Tools
10.2023 - 02.2024
Car Technician
Jim Bass Nissan
08.2023 - 10.2023
Car Technician
Car Town Hyundai
04.2023 - 08.2023
Lube Technician
Jim Bas Nissan
02.2022 - 04.2023
Landscaper
Wylie ISD
06.2021 - 02.2022
Home Renovation Contractor
Rhythm Remodeling
01.2021 - 05.2021
Meat Processor
Lonestar Beef Meat Processing
09.2020 - 12.2020
Hotline Cook
Freddy's Frozen Custard & Steakburgers
11.2018 - 09.2020
EMS -
Howard Community College
Diploma -
Central High School
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