Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nicole Haddeland

New Town

Summary

Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Fiber Optic Technician

Northrop Grumman
05.2019 - 03.2021
  • Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
  • Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
  • Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
  • Developed comprehensive documentation for all fiber optic installations, facilitating efficient maintenance and future upgrades.
  • Collaborated with team members to complete large-scale installation projects on time and within budget constraints.
  • Showcased strong problem-solving skills in quickly adapting to unexpected challenges during project execution, minimizing delays and maintaining overall project success.
  • Demonstrated commitment to safety by adhering to all relevant guidelines during installation, maintenance, and repair work.
  • Supported seamless communication services by performing thorough testing of newly installed or repaired fiber optic networks before deployment.
  • Elevated safety standards, implementing robust risk management strategies during fiber optic installations.
  • Read blueprints and schematics to correctly place equipment.

Medical Assistant

Advanced Vision and Achievement Center
07.2014 - 05.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
  • Transferred phone calls to appropriate staff.

Education

Medical Assistant

UEI College
Chula Vista, CA
04.2012

Medical Terminology -

Grossmont College
El Cajon, CA
12.2009

High School Diploma -

Chula Vista High School
Chula Vista, CA
06.2009

Skills

  • Fiber optic installation
  • Network troubleshooting
  • Equipment maintenance
  • Testing and validation
  • Blueprint reading
  • Project management
  • Problem solving
  • Team collaboration
  • Communication skills
  • Time management
  • Teamwork
  • Problem-solving
  • Multitasking capacity
  • Attention to detail
  • Leadership skills
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Relationship building
  • Analytical thinking

Certification

Medical assistant certification, Medical terminology

Languages

Spanish
Native or Bilingual

Timeline

Fiber Optic Technician

Northrop Grumman
05.2019 - 03.2021

Medical Assistant

Advanced Vision and Achievement Center
07.2014 - 05.2018

Medical Assistant

UEI College

Medical Terminology -

Grossmont College

High School Diploma -

Chula Vista High School

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Nicole Haddeland