Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant
Izzatilla Ochilov

Izzatilla Ochilov

Queens

Summary

Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Overview

3
3
years of professional experience
2023
2023
years of post-secondary education

Work History

Head Waiter

Floral Terrace
Floral Park
12.2022 - Current
  • Provided exceptional customer service to enhance dining experiences.
  • Managed dining room operations to ensure efficient service flow.
  • Trained and supervised junior waitstaff in service standards and techniques.
  • Collaborated with kitchen staff to coordinate timely meal delivery.
  • Handled cash transactions and processed payments accurately at the end of service.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

Front Desk Sales Associate

New York Sports Club
Queens
01.2024 - 12.2024
  • Assisted members with account inquiries and membership options.
  • Processed new member registrations and renewals efficiently.
  • Managed front desk operations during peak hours and ensured smooth workflow.
  • Handled payment transactions using point-of-sale systems accurately.
  • Greeted customers and provided excellent customer service.

Education

Forest Hills High School
Queens, Ny

Skills

  • Customer service
  • Table management
  • Cash handling
  • Menu knowledge
  • Staff training
  • Customer relationship management
  • Point-of-sale operation
  • Dining room coordination
  • Time management
  • Conflict resolution
  • Attention to detail
  • Effective communication
  • Team collaboration
  • Guest relations management
  • Price memorization
  • Upselling techniques

Languages

Uzbek
Native/ Bilingual

Timeline

Front Desk Sales Associate

New York Sports Club
01.2024 - 12.2024

Head Waiter

Floral Terrace
12.2022 - Current

Forest Hills High School
Izzatilla Ochilov
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