Izzie Race
Denver,PA
Summary
Current graduate student at the University of New Mexico pursuing an MA in Family and Child Studies. Currently have more than 5 years of proven experience providing excellent customer service and have remained committed to clear communication, quality of service, and teamwork. In search of a position in a diverse and inclusive space that will emphasize collaboration, communication, hard work, creativity, empathy, and quality service for others.
Overview
6
6
years of professional experience
Work History
Deli/Bakery Associate
Walmart
10.2023 - Current
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Assisted in creating unique and visually appealing displays for special occasions and seasonal promotions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Collaborated with team members to ensure consistent product quality and adherence to company standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Deli Associate
Giant Food Stores
01.2023 - 10.2023
- Maintained organization and food sanitation standards within the entire department, while handling products, etc.
- Displayed competence of product PLU codes, location, availability, and ongoing promotions
- Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.
- Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Worked opening, afternoon, and closing shifts
Crew Member
McDonald’s
10.2017 - 01.2021
- Assisted in cash-handling, food preparation, order presentation, and promotional advertising
- Developed team-based communication skills in workplace
- Ensured efficiency, quality, and timeliness of customer experience
- Maintained quality of work throughout high-intensity periods during shifts
- Relied on other crew members and management to ensure successful completion of all tasks
- Helped maintain clean and welcoming dining area for customers, boosting overall satisfaction during their visit
- Became familiar with products to answer questions and make suggestions
Education
Master of Arts - Family And Child Studies
University of New Mexico
Albuquerque, NM12.2025
Bachelor of Science - General Psychology
Kutztown University of Pennsylvania
Kutztown, PA12.2022
Skills
- Punctual and Reliable
- Phone Etiquette
- Food Preparation
- Customer Satisfaction
- Sanitation Procedures
- Friendly and Helpful
- Attention to Detail
- Adaptable and Flexible
Timeline
Deli/Bakery Associate
Walmart
10.2023 - Current
Deli Associate
Giant Food Stores
01.2023 - 10.2023
Crew Member
McDonald’s
10.2017 - 01.2021
Master of Arts - Family And Child Studies
University of New Mexico
Bachelor of Science - General Psychology
Kutztown University of Pennsylvania
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