Janice Gil
Scottsdale,AZ
Summary
Responsible student with good judgment, excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as an energetic professional by my peers. I can be relied upon to help your company achieve its goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
PERSONAL TRAINER/FASCIAL STRETCHING THERAPIST
Mountainside Fitness
10.2023 - Current
- Assisted clients in improving posture, balance, coordination, flexibility, core strength and muscular endurance.
- Tracked client progress and maintained complete and accurate client files.
- Demonstrated proper form for each exercise while providing encouragement and motivation.
- Evaluated client health history questionnaires to determine appropriate individual exercise program.
- Assessed client fitness levels and created individualized plans.
- Educated clients on benefits of an active lifestyle and proper nutrition.
FRONT DESK RECEPTIONIST
Blood, Sweat, Bodywork
05.2023 - 08.2023
- Answered questions about company location and hours of operation.
- Handled multi-line phone system and promptly transferred calls.
- Monitored front desk traffic to support customer satisfaction.
- Updated client contact information regularly in order to keep accurate records of communications sent out.
- Welcomed on-site visitors and directed to appropriate personnel.
- Assisted with the set-up of meeting rooms including arranging seating arrangements, providing refreshments.
PERSONAL TRAINER
Ideal Physiques
08.2021 - 06.2022
- Created diet specific meal plans to aid clients in reaching their fitness goals.
- Organized client schedules.
- Evaluated client health history questionnaires to determine appropriate individual exercise program.
- Tracked client progress and maintained complete and accurate client files.
- Built client base by conducting orientations and providing personal training sessions.
- Motivated and inspired clients to achieve results and reach goals.
- Observed participants and informed them of corrective measures necessary for skill improvement.
- Accommodated different levels of fitness.
- Monitored participants' progress and adapted programs as needed.
- Evaluated individuals' abilities, needs and physical conditions and developed suitable training programs to meet any special requirements.
SECURITY GUARD
Dolls Kill
02.2020 - 03.2020
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Responded to and thoroughly investigated all reported incidents to protect company assets.
- Protected entrances by scanning individuals and bags via manual or by wand.
- Supervised property entrances and exits and monitored employee safety.
- Trained new security officers on safety protocols and company standards.
CUSTOMER SALES AND SERVICE EXPERT
Target
11.2019 - 12.2019
- Built sustainable relationships and trust with customer accounts using open and interactive communication.
- Read from scripts to promote uniformity and consistency in communications.
- Made appropriate account corrections to resolve customer problems.
- Navigated multiple computer systems and applications and utilized search tools to find information.
- Conferred with customers by telephone or in-person to provide product or service information.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Referred unresolved customer grievances to designated departments for further investigation.
RESPONSE FORCE LEADER
United States Air Force
02.2017 - 08.2019
- Provided world class security for Kirtland Air Force Base.
- Denied unauthorized personnel from entering restricted areas.
- Lead security teams of 4-5 military policemen during building alarms.
- Safely handled all situations leading to zero incidents.
- Assessed procedures and processes, implementing improvements to achieving the mission at Kirtland Air Force Base.
- Provided security for Government/Military aircraft.
- Performed air base defense functions as well as coordinating with outside agencies.
- Learned self-aid buddy care and life saving procedures.
- Organized mock accidents for training purposes.
- Maintained composure and charisma in highly stressful situations within physically demanding environments.
- Supervised training of incoming troops, strengthening knowledge and abilities of many coworkers.
Education
HIGH SCHOOL DIPLOMA -
Eagle Rock High School
Los Angeles, CA01.2016
Santa Monica College
Santa Monica, CASecurity Forces Technical School
San Antonio, TXSkills
- Reliability
- Conflict mediation
- Customer service
- Organizational skills
- CPR Certified
- Critical Thinking
- Leadership and Coaching
- Task and Work Prioritization
- Results-Driven Coach
- Cooperative Attitude
Certification
- NPTI Personal Training
- Fascial Stretching Therapy
- CPR Certified
Timeline
PERSONAL TRAINER/FASCIAL STRETCHING THERAPIST
Mountainside Fitness
10.2023 - Current
FRONT DESK RECEPTIONIST
Blood, Sweat, Bodywork
05.2023 - 08.2023
PERSONAL TRAINER
Ideal Physiques
08.2021 - 06.2022
SECURITY GUARD
Dolls Kill
02.2020 - 03.2020
CUSTOMER SALES AND SERVICE EXPERT
Target
11.2019 - 12.2019
RESPONSE FORCE LEADER
United States Air Force
02.2017 - 08.2019
Santa Monica College
Security Forces Technical School
HIGH SCHOOL DIPLOMA -
Eagle Rock High School
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