Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jameel Goins

Baltimore,MD

Summary

Dynamic professional with a proven track record of driving results and fostering teamwork at McCormick & Co. Excelled in fast-paced environments, demonstrating exceptional problem-solving and organizational skills. Skilled in Microsoft Excel and effective communication, adept at improving processes and maintaining high-quality standards. Promoted to Team Lead at JP Morgan & Chase, reflecting strong leadership and reliability.

Overview

22
22
years of professional experience

Work History

Production Line Technician II

McCormick & Co
Hunt Valley, Md
09.2021 - Current
  • Operate completion of all total task, team-based approach to move raw, packaging, and finished goods to, from and within a department using mechanical and manual means
  • Ability to move up to 50 pounds on a frequent basis and on an occasional basis move up to 100 pounds with assistance
  • Ability to perform solutions oriented and Results-focus with daily required tasks
  • Ability to self-motivate and work under limited supervision
  • Demonstrated experience working effectively and accurately in a high volume, fast paced environment
  • Demonstrated ability to communicate and build relationships in a diverse team-based environment
  • Demonstrated ability to use logical thinking and independent judgment to solve problems
  • Excellent time management and organizational skills

Student Services Officer

CMD Outsourcing
Hunt Valley, MD
07.2017 - Current
  • Provide information related to administrative and student services
  • Including admissions, registrar, financial aid, business office and housing
  • Have experience with a variety of schools
  • Such as University of Pennsylvania, Columbia University, Columbia College Chicago, Delaware State University, Seton Hall University, Charter Oak State College, Middlesex Community College, Tunxis Community College and 10 other Connecticut Community Colleges
  • Incoming and Outgoing live phone customer interaction with students and parents
  • As well through live online chat
  • Often at the same time
  • As well as knowledgeable about federal aid, federal and private loans, different grants, and scholarships in order to best explain the process to both parents and students
  • Able to exhibit trust and dependability was hired full time through a temp agency and am now an agent who works remotely from in house
  • Having done so successfully since April of 2019

Bottler

Diageo
Relay, Md
02.2021 - 08.2021
  • Operate a Kronos Labeling Machine for front, back and shoulder bottles
  • As well as minor maintenance and autonomous clean of the entire machine
  • Operate GPI/StandardKnapp equipment to pack and seal packages
  • Operate forklift when needed
  • CAT certified

Billing Specialist

Toyota Financial Services
Owings Mills, Md
03.2018 - 02.2021
  • Responsible for processing workflow for the sale/disposition of Inventory Control managed vehicles Complete and creating financial changes using multiple windows and programs
  • Including daily usage microsoft outlook, access, excel, HOST/IBM400, salesforce and others
  • Invoicing refund checks to customers and dealers Resolve escalated issues when traditional methods fail in order to solve unique problems by effectively communicating both verbally and in written form with effective teamwork using the KIAZEN technique
  • Performs administrative functions related to the TFS Lease Termination and deferment process

Operations Technician 2

DPW Montebello Water Treatment Plant
Balitmore, Maryland
09.2007 - 08.2016
  • Maintain high levels of attentiveness, and be constantly alert to avoid any fluctuations in water clarity and capacity.
  • Inspect, service, and repair components of the water treatment plant.
  • Including water intakes, pipes, water storage vessels, chemical treatment equipment controls, and circulation (pumps, boilers, and valves).
  • Monitor filters and wash to keep head lost to a minimum to ensure maximum water filtration capacity
  • Maintain and operate different machines to ensure proper water quality, such as lime and alum feeders, fluoride, chlorine, sodium hypochlorite, and potassium permanganate, depending on the water quality.
  • Ensure an adequate water supply for consumption and emergency services.

Operations Specialist

JP Morgan & Chase
Baltimore, Maryland
10.2002 - 10.2006
  • Performed high levels of customer service by ensuring checks payments for processing were for the correct amounts
  • Ensured credit card and checks stayed in FCC compliance for payment received payment applied turnaround time
  • Process Checks and credit card payments for companies like GMAC, GMAC Mortgage, Hundia, Honda, Charter Communications, as well as personal payments sent for mortgage, phone, or auto payments
  • Started as a temporary employee and through performance and dependability was hired and later became Team Lead after 2 promotions supervised the order entry and the check processing machine room

Education

Some College -

Catonsville Community College
Catonsville, MD
06.1998

High School Diploma -

Forest Park High School
Baltimore, MD
06.1996

Skills

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft Teams
  • Jenzebar
  • Microsoft Access
  • Microsoft Outlook
  • Salesforce
  • Banner (Oracle)
  • Live Chat Customer Service
  • Face to Face sales
  • Face to Face customer Service
  • Check Processing
  • Check Processing Machines (BancTec)
  • 1400 Keystrokes
  • 50 wpm type
  • Mail Clerk
  • Order Clerk
  • Call Center Customer Service
  • Phone Sales
  • Stocker
  • Clerical
  • Office Assistant
  • Cold call sales
  • Cashier/Cash Handling
  • Specimen Processor
  • Microsoft PowerPoint
  • LockBox experience
  • Order entry
  • Sales
  • SCADA Systems
  • Machine operation
  • Hand tool expertise
  • Adaptable to change
  • Mechanical troubleshooting
  • Assembly line operation
  • Quality control analysis
  • Continuous improvement implementation
  • Safety procedures adherence
  • GMP implementation
  • OSHA compliance
  • Quality control
  • Hazardous materials handling
  • Equipment calibration
  • Clean room procedures
  • ISO standards compliance
  • Product assembly
  • GMP regulations adherence
  • Materials handling
  • Assembly line experience
  • Equipment inspection
  • Material handling equipment
  • Continuous improvement methodologies
  • Root-cause analysis
  • Data entry

References

References are available on request.

Timeline

Production Line Technician II

McCormick & Co
09.2021 - Current

Bottler

Diageo
02.2021 - 08.2021

Billing Specialist

Toyota Financial Services
03.2018 - 02.2021

Student Services Officer

CMD Outsourcing
07.2017 - Current

Operations Technician 2

DPW Montebello Water Treatment Plant
09.2007 - 08.2016

Operations Specialist

JP Morgan & Chase
10.2002 - 10.2006

Some College -

Catonsville Community College

High School Diploma -

Forest Park High School

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