Jerome Modelo
Chicago,IL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager
UFC GYM
05.2023 - Current
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Developed systems and procedures to improve operational quality and team efficiency.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Operations Manager
XSport Fitness
06.2018 - 08.2021
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Assistant General Manager
Lakeshore Verge Fitness
01.2015 - 09.2016
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
High School Diploma -
Amundsen Highschool
Chicago, IL06.2009
Skills
- Relationship Building
- Staff Management
- Customer Service
Certification
- Certified Personal Trainer - NASM -2019
Timeline
Operations Manager
UFC GYM
05.2023 - Current
Operations Manager
XSport Fitness
06.2018 - 08.2021
Assistant General Manager
Lakeshore Verge Fitness
01.2015 - 09.2016
High School Diploma -
Amundsen Highschool