Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager
UFC GYM
05.2023 - Current
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Developed systems and procedures to improve operational quality and team efficiency.
Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Operations Manager
XSport Fitness
06.2018 - 08.2021
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Interacted well with customers to build connections and nurture relationships.
Assisted in recruiting, hiring and training of team members.
Assistant General Manager
Lakeshore Verge Fitness
01.2015 - 09.2016
Implemented innovative programs to increase employee loyalty and reduce turnover.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.