JAAALIYAH HOLLIS
Houston
Summary
Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills. Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeper
Houston Methodist
06.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Housekeeper / Team Lead
Memorial Hermann / Compass Group
04.2023 - 05.2024
- Completed cleaning duties on time and according to schedule
- Collaborated with other housekeeping staff members to improve efficiency and teamwork
- Resolved patients concerns using strong communication and conflict management skills
- Resolved patients complaints or issues in timely manner
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Volunteer / Office Worker
Settegas Community Center
01.2018 - 10.2023
- Helped with office tasks including taking messages, scanning documents, and answering phone inquiries
- Participated in meetings to discuss new fundraising opportunities
- Oversaw special activities and monitored students during field trips
- Set up playroom and childcare areas for safety and cleanliness
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
- Assisted children with homework assignments, providing support and mentoring
Sales Associate
Walmart
01.2021 - 04.2022
- Processed payments quickly to keep customer flow moving
- Managed multiple tasks simultaneously while meeting deadlines
- Helped customers navigate store, complete sales and process returns
- Resolved customer concerns using strong communication and conflict management skills
- Created great customer experiences with personalized sales support
Education
Certificate - Medical Assistance
The College of Health Care Professions
TX05-2025
Cosmetology License -
Barbara Jordan Career Center
06.2021
High School Diploma -
Kashmere High School
6900 Wileyvale Rd, Houston, TX 7702806-2021
Skills
- Stocking and replenishing
- Friendly demeanor
- Point of sale knowledge
- Health and safety compliance
- Excellent Communication
- Multitasking and Prioritizing
- Problem-Solving
- HIPAA compliance
- OSHA compliance
- Manual Vital sign
- Phlebotomy
- CPR adult and infant
Certification
- Basic Life Support Certification (BLS)
- OSHA Certified
- CPR/AED Certification
- HIPAA Certification
Timeline
Housekeeper
Houston Methodist
06.2024 - Current
Housekeeper / Team Lead
Memorial Hermann / Compass Group
04.2023 - 05.2024
Sales Associate
Walmart
01.2021 - 04.2022
Volunteer / Office Worker
Settegas Community Center
01.2018 - 10.2023
Cosmetology License -
Barbara Jordan Career Center
Certificate - Medical Assistance
The College of Health Care Professions
High School Diploma -
Kashmere High School