Jabahri Seymore
Baltimore,MD
Summary
Proven track record in enhancing client engagement and revenue growth at Hyatt Place, adept in market analysis and customer relationship management. Spearheaded a comprehensive auditing process at Allstate Avail Car Sharing, showcasing exceptional team collaboration and data analysis skills. Achieved significant operational efficiencies, underscoring a commitment to excellence and strategic insight.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Coordinator/Banquet Manager
Hyatt Place
Baltimore, MD
03.2023 - Current
- Coordinate with sales and marketing to execute events, enhancing client satisfaction and engagement.
- Send proposals and collect invoices, maintaining accurate financial records.
- Input reservations for rooming lists and guests, streamlining booking processes.
- Manage banquet inventory and operations, ensuring efficient event execution and resource allocation.
- Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
- Support the sales manager by identifying leads on multiple third-party sites, contributing to revenue growth.
- Analyzed market trends to better capture third-party leads, boosting client engagement.
Senior Field Professional
Allstate Avail Car Sharing
01.2021 - 03.2023
- Developed comprehensive auditing process for real-time vehicle status updates.
- Directed team of four, improving onboarding efficiency and handling various administrative duties.
- Optimized operational workflows via effective implementation of Microsoft Office applications.
- Teamed with marketing units to facilitate promotional activities.
- Analyzed various data sets to uncover trends and opportunities.
- Collaborated with management to provide insights on operational efficiency and promotional strategies.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Master Of Science - Hospitality Management
Graves School of Business, Morgan State University
Baltimore, MD05.2024
B.S. -
Sports Management, Wesley College/ Delaware State University
Dover, DE01.2020
Skills
- Customer communication
- Market analysis
- Customer relationship management
- Financial reporting
- Data analysis
- Sales forecasting
- Team collaboration
- Account management
- Event planning
Websites
Accomplishments
- Increased revenue growth at the Hyatt Place, winning RFPs on 3rd Party Cvent
- 2024 MHLA Division I Sales and Events Professional of the year
- 2024 Sage Hospitality Foundation Scholarship Metropolitan State University Sage Cohort
- National Society of Leadership and Success (2019)
Affiliations
- Coaching
- Hyatt Place Care Committee
- Baltimore Tourism Association
Certification
- TIPs Training (2023) Issued at the Hyatt Place
References
References available upon request.
Timeline
Sales Coordinator/Banquet Manager
Hyatt Place
03.2023 - Current
Senior Field Professional
Allstate Avail Car Sharing
01.2021 - 03.2023
Master Of Science - Hospitality Management
Graves School of Business, Morgan State University
B.S. -
Sports Management, Wesley College/ Delaware State University
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