Shakavia Chivers
Grand Prairie
Summary
Developed strong organizational and problem-solving skills in fast-paced, technical environment. Excel in managing complex inventories and providing exceptional customer service. Friendly and organized with excellent interpersonal skills and positive, upbeat approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Summer Camp Counselor/receptionist
City of Grand Prairie
Grand Prairie, TX
06.2022 - 08.2025
- Facilitated engaging and educational activities for campers, enhancing their experience and personal growth.
- Maintained a safe and welcoming environment by enforcing camp rules and fostering positive interactions among participants.
- Assisted in the preparation and execution of daily schedules, ensuring that all activities ran smoothly and on time.
- Communicated effectively with parents and guardians, providing updates on camper progress and addressing any concerns.
- Collaborated with fellow counselors to develop innovative programs that promoted teamwork and leadership skills among campers.
- Provided first aid and emergency response as needed, ensuring camper safety and well-being.
- Assisted with administrative tasks at the reception, including scheduling and managing inquiries effectively.
- Developed and maintained positive relationships with campers, fostering a supportive and nurturing environment.
- Prepared reports on camper activities and feedback for program evaluation and improvement.
- Assisted in the planning of special events and themed activities to enhance camper engagement.
- Maintained accurate records of visitor logs, ensuring compliance with security protocols.
- Utilized office software such as Microsoft Office Suite to create reports and manage correspondence.
- Developed and maintained positive relationships with clients and vendors, fostering a professional image.
- Assisted in event planning and coordination, ensuring all logistics were executed smoothly.
- Monitored and managed the reception area, ensuring it remained clean and professional at all times.
- Assisted in financial transactions, handling cash and credit card payments accurately.
- Managed front desk operations, ensuring a welcoming environment for clients and visitors.
- Grand Prairie, TX
Parts Specialist
Oreilly Auto Parts
Grand Prairie
12.2023 - 05.2025
- Assisted customers in identifying parts, providing expert recommendations to enhance satisfaction.
- Served customers in-store and by telephone to answer questions and place orders.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Managed inventory levels, ensuring timely restocking of parts and minimizing delays in operations.
Education
Bachelor of Science - Administration of Justice
Texas Southern University
Houston, United StatesAutomotive
Universal Technical Institute
Irving, TX08.2023
High School
Grand Prairie High School
Grand Prairie, TX05.2021
Skills
- Problem-solving
- Attention to detail
- Relationship building
- Time management
- Warehouse operations
- Packaging and labeling
- Stock control
- Parts identification
- Customer service
- Telephone skills
- Data entry
- Office administration
Certification
Educational aide certification 2024
Timeline
Parts Specialist
Oreilly Auto Parts
12.2023 - 05.2025
Summer Camp Counselor/receptionist
City of Grand Prairie
06.2022 - 08.2025
Bachelor of Science - Administration of Justice
Texas Southern University
Automotive
Universal Technical Institute
High School
Grand Prairie High School