Jabari Gibson
Rochester
Summary
Dynamic professional with extensive experience at Wegmans, excelling in customer service and team coordination. Proven ability to enhance safety management and resolve conflicts effectively. Recognized for fostering high customer satisfaction and optimizing operational workflows, ensuring a positive experience for both customers and team members.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2026
2026
years of professional experience
Work History
District Support Professional
Finger Lakes DDSO
Rochester
2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly services.
- Providing specialized support for individuals with disabilities is essential for fostering a healthy and fulfilling daily life. This includes equipping them with diverse skills and knowledge applicable to everyday tasks such as cooking, cleaning, shopping, and engaging in outdoor activities ultimately promoting independence and well-being.
Security Officer
Wegmans
Rochester
02.2021 - 02.2024
- Monitored premises to ensure safety and security for customers and employees.
- Responded swiftly to incidents, providing assistance and coordinating with local authorities.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Maintained accurate logs of all security related activities.
- Verified photo IDs and tickets to allow guests passage.
Service Team Leader
Wegmans
Rochester
04.2019 - 02.2021
- Coordinated team schedules to optimize workflow and coverage.
- Supervised daily operations and ensured team adherence to service standards.
- Collaborated with management to develop strategies for improved customer satisfaction.
- Maintained records of customer interactions using software programs such as Microsoft Office Suite.
Deli Customer Service Clerk
Wegmans
Rochester
08.2015 - 04.2019
- Assisted customers in selecting deli products and providing recommendations.
- Maintained cleanliness and organization of the deli display case and work area.
- Operated slicing equipment to prepare meats and cheeses to customer specifications.
Cashier
Wegmans
Rochester
12.2014 - 09.2015
- Provided friendly and prompt customer service at all times.
- Maintained cleanliness and organization of the checkout area.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
Charlotte High School
4115 Lake Ave Rochester Ny,1461206-2016
Skills
- Customer service
- Team coordination
- Safety management
- Incident response
- Record keeping
- Conflict resolution
- Time management
- Leadership
Accomplishments
- CPR Certified
Languages
English
Professional
Timeline
Security Officer
Wegmans
02.2021 - 02.2024
Service Team Leader
Wegmans
04.2019 - 02.2021
Deli Customer Service Clerk
Wegmans
08.2015 - 04.2019
Cashier
Wegmans
12.2014 - 09.2015
District Support Professional
Finger Lakes DDSO
2023 - Current
High School Diploma -
Charlotte High School