Jaba'ri Heavens
Pasco,WA
Summary
Hardworking Peer Support Specialist committed to coaching peers through life challenges. Develops customized plans for individual issues. Engaging and outgoing with strong communication skills. Dynamic and results-driven professional with a proven track record at Lutheran Community Services Northwest, adept in Mental Health Advocacy. Excelled in building trust through rapport building and demonstrated leadership and effective collaboration, significantly improving client and organizational outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Family Peer Support Specialist
Lutheran Community Services Northwest
05.2023 - Current
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
- Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
- Maintained accurate documentation of client interactions, supporting case management efforts.
- Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
- Promoted a strengths-based approach for clients through active listening and empathy.
- Facilitated peer support groups, creating a safe space for open discussion and shared experiences.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
Stock Picker
Auto Zone Distribution Center
11.2022 - 05.2023
- Reduced order processing time with accurate picking and packing of customer orders.
- Prepared detailed reports on inventory status, highlighting areas that require attention or improvements within the warehouse processes.
- Utilized warehouse management systems proficiently for tracking inventory levels and processing orders.
- Performed regular equipment maintenance checks, minimizing downtime due to malfunctions.
- Increased order fulfillment rates, ensuring timely delivery of products to clients.
- Optimized storage space utilization by arranging stocks according to size, weight, and frequency of use.
- Maintained a safe working environment, adhering to safety guidelines and company policies.
- Adapted quickly to changes in product lines or seasonal variations in demand, adjusting stock picking strategies accordingly.
- Assisted in training new employees on proper stock picking procedures and warehouse protocols.
- Collaborated with team members to meet daily targets and deadlines consistently.
Education
Sociology
Highline College
Seattle, WAHigh School Diploma -
Pasco Senior High School
Pasco, WA06.2006
Skills
- Peer Support Ethics
- Rapport Building
- Boundary Setting
- Mental Health Advocacy
- Leadership skills
- Communication abilities
- Effective collaboration and interaction
- Resource Navigation
- Multicultural Sensitivity
- Documentation And Reporting
- Group facilitation
- Conflict Resolution
Accomplishments
Created Elevated Father's Group
Certification
Counselor Agency Affiliate Certification
Timeline
Family Peer Support Specialist
Lutheran Community Services Northwest
05.2023 - Current
Stock Picker
Auto Zone Distribution Center
11.2022 - 05.2023
Sociology
Highline College
High School Diploma -
Pasco Senior High School
Counselor Agency Affiliate Certification
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