Hardworking employee enthusiastic about learning the restaurant field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Highly experienced in customer service, known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, coaching, mentoring sales, and customer service associates with talent for interacting with staff at all levels of organization and public.
Work History
Salesman
Dick's Sporting Goods, Inc
Increased sales by offering advice on purchases and promoting additional products.
Promoted and up-sold products and services to meet needs of customers.
Upheld high standards of customer service by promoting and upselling new products and services.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Helped customers complete purchases, locate items, and join reward programs.
Greeted customers and helped with product questions, selections, and purchases.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Cook
Zaxbys
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Cleaned and maintained kitchen equipment regularly.
Maintained clean, organized grill stations for hygienic, orderly food preparation.
Prepared food items such as meats for frying purposes.
Verified accurate portioning of food items and garnishes.
Cook
Chic-Fil-A
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Identified inefficiencies leading to improved productivity.
Maintained food safety and sanitation standards.
Communicated closely with servers to fully understand special orders for customers.
Cashier
Publix
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Stocked, tagged and displayed merchandise as required.
Operated cash register to record transactions accurately and efficiently.
Car Wash Attendant
Tidal Wave Auto Spa
07.2023 - Current
Achieved customer satisfaction by providing high-quality professional service.
Greeted customers and assessed needs to recommend suitable car wash services.
Kept customer areas clean and tidy to maintain professional, hygienic standards.
Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Followed safety guidelines for cleaning vehicles and equipment.