Jabari Raphael
Roselle
Summary
Skilled Used Car Technician from Maxon Hyundai Mazda, adept in automotive diagnostics and customer service. Excelled in prioritizing urgent repairs and reducing customer return visits, demonstrating a strong work ethic and attention to detail. Trained junior technicians, enhancing team efficiency and safety.
Offering strong work ethic and keen interest in automotive repair, ready to learn and grow in dynamic environment. Brings ability to quickly understand and apply new information, along with basic grasp of automotive systems and tools. Ready to use and develop troubleshooting and repair skills in Service Technician role.
Overview
2
2
years of professional experience
Work History
Used Car Technician
Maxon Hyundai Mazda
05.2024 - Current
- Prioritized high-impact repairs during busy periods, ensuring the most urgent needs were addressed first while managing workload efficiently.
- Demonstrated strong attention to detail while completing repair tasks, resulting in fewer return visits from customers due to unresolved issues.
- Performed routine maintenance tasks such as oil changes, tire rotations, brake checks, fluid replacements; ensuring vehicles were in safe operating condition.
- Maintained a clean and organized workspace, contributing to a productive work environment for the entire service department.
- Inspecting trade in vehicles and documenting necessary repairs to get vehicle ready for new owner.
Service Technician
Open Road Bmw
08.2022 - 05.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Education
Graduate Certificate - Automotive And Diesel Technology
Universal Technical Institute
Bloomfield, NJ07-2022
Skills
- Brake systems
- Tire services
- Engine repair
- Automotive diagnostics
- Fluid services
- Vehicle inspections
- Battery services
- Suspension systems
- Alignment services
- Exhaust systems
- Drivetrain components
- Strong work ethic
- Customer service
- Changing tires
- Changing oil
- Replacing filters
- Parts replacement
- Troubleshooting skills
- Attention to detail
- Preventive maintenance services
Timeline
Used Car Technician
Maxon Hyundai Mazda
05.2024 - Current
Service Technician
Open Road Bmw
08.2022 - 05.2024
Graduate Certificate - Automotive And Diesel Technology
Universal Technical Institute
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