Jabez Ford
Carowinds - Six Flags
Rock Hill,SC
1
Certification
9
years of professional experience
Results-driven manager and analytical problem-solver skilled in team building and motivating staff. Leverages decision-making and sound judgment to drive company success. Committed to enhancing employee engagement and performance through effective training and morale-building initiatives.
Work History
4 Years 4 Months
06.2022 - Current
4 Years 4 Months
Aera Manager
Carowinds - Six Flags | Charlotte, NC
06.2022 - Current
- Implemented training programs for staff, enhancing service quality and operational efficiency.
- Coordinated staff scheduling and resource allocation to maintain effective workforce management.
- Monitored budget adherence and cost control measures to maximize departmental performance.
- Transformed underperforming teams into productive, profitable teams.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
11 Months
03.2021 - 02.2022
11 Months
Operations Supervisor
Carowinds - Six Flags | Charlotte, NC
03.2021 - 02.2022
- Implemented process improvements that streamlined workflow and reduced operational downtime.
- Supervised daily operations, ensuring compliance with safety regulations and operational standards.
- Trained and mentored team members, fostering a collaborative work environment to enhance productivity.
- Monitored inventory levels, coordinating with suppliers to maintain adequate stock for park operations.
- Led cross-functional teams in executing seasonal events, optimizing guest experience and operational efficiency.
- Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
1 Year
01.2019 - 01.2020
1 Year
Food and Beverage Supervisor
Carowinds-Cedarfair | Charlotte, NC
01.2019 - 01.2020
- Supervised daily operations of food and beverage outlets, ensuring service excellence and customer satisfaction.
- Trained and mentored team members on best practices for food safety and sanitation standards.
- Developed and implemented efficient workflows to enhance productivity in high-volume environments.
- Managed inventory control processes, minimizing waste while maintaining adequate stock levels.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Demonstrated adaptability by effectively adjusting to sudden changes in customer volume or staffing levels while maintaining exceptional service quality.
10 Months
03.2018 - 01.2019
10 Months
Food and Beverage Culinary Supervisor
Carowinds-Cedarfair | Charlotte, NC
03.2018 - 01.2019
- Supervised culinary staff, ensuring adherence to food safety and sanitation standards.
- Streamlined inventory management processes, reducing waste and optimizing supply usage.
- Monitored daily operations, identifying areas for improvement in efficiency and productivity.
- Increased food quality by maintaining strict adherence to sanitation, health, and safety guidelines at all times.
- Maintained safety and cleanliness of culinary team and work area as directed by governing regulations.
- Monitored food preparation, production, and plating for quality control.
6 Months
07.2017 - 01.2018
6 Months
Food and Beverage Associate
Carowinds-Cedarfair | Charlotte, NC
07.2017 - 01.2018
- Delivered exceptional customer service to enhance guest experience at food and beverage locations.
- Collaborated with team members to efficiently manage high-volume service periods during peak times.
- Trained new staff on operational procedures, improving onboarding efficiency and consistency in service delivery.
- Maintained cleanliness and organization of workstations to ensure compliance with health and safety standards.
Education
High School Diploma
Rock Hill High School | Rock Hill, SC | 06-2020
- [3.4] GPA
- Extracurricular Activities: JROTC
Skills
Team leadership
Staff management
Relationship management
Staff scheduling
Inventory control
Talent review
Performance evaluation
Staff onboarding
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved record transaction count by training with accuracy and efficiency.
Certification
- ServSafe Manager - 2025-2030
- ServSafe Alcohol - 2025-2029
- CM - Certified Manager Certification
- FEMA IS-700 (National Incident management system)
- FEMA IS-100 (Incident command
Timeline
Aera Manager
Carowinds - Six Flags
06.2022 - CurrentRead more
Operations Supervisor
Carowinds - Six Flags
03.2021 - 02.2022Read more
Food and Beverage Supervisor
Carowinds-Cedarfair
01.2019 - 01.2020Read more
Food and Beverage Culinary Supervisor
Carowinds-Cedarfair
03.2018 - 01.2019Read more
Food and Beverage Associate
Carowinds-Cedarfair
07.2017 - 01.2018Read more
Rock Hill High School - High School Diploma,
Read more