Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JABRAN MAHMOOD

Richmond,TX

Summary

As a junior at the University of Houston's College of Technology majoring in Supply Chain and Logistics Technology, I bring a solid foundation in Computer Information Systems from Houston Community College. My academic journey has equipped myself with a unique blend of technical proficiency and strategic supply chain insights. With a keen eye for optimizing processes and leveraging technology, I am poised to make significant contributions to the company. My dedication to continuous learning, adaptability, and strong analytical skills position myself as a valuable asset ready to navigate the complexities of the supply chain landscape. I am excited about the prospect of bringing my skills to your team and driving operational excellence in a dynamic and innovative environment.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Enterprise
05.2021 - 04.2022
  • Assisted in facilitating the rental/return process, including verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience
  • Advised and review rental charges; and provide an accurate receipt to the customer
  • Checked vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
  • Verified car information and VIN number for security and car control
  • Delivered rentals cars to various locations for customer’s convenience.

Coordinator / Customer Service

Wegmans
02.2019 - 04.2021
  • Maintained customer satisfaction by addressing customer needs and resolving concerns
  • Referred unresolved customer grievances to designated departments for further investigation
  • Balanced cash drawer at beginning and end of each shift
  • Covered multiple store areas by cross-training in different roles.
  • Explained charges, fees, terms of sales, and service agreements to over [Number] customers daily.

Education

Supply Chain and Logistics Technology - Supply Chain And Logistics Technology

College of Technology, University of Houston
Sugar Land, TX
06.2025

Associate of Arts - Computer Information Systems

Houston Community College
Houston, TX
12.2022

Skills

  • Java : Variables, Arrays-Loops, Array lists, Methods
  • Python: Comprehensions, Lambda Functions, Control Flow
  • Excel: LOOKUP functions, Pivot Tables, Index Match
  • HTML
  • CSS

Languages

Urdu
Native or Bilingual

Timeline

Customer Service Representative

Enterprise
05.2021 - 04.2022

Coordinator / Customer Service

Wegmans
02.2019 - 04.2021

Supply Chain and Logistics Technology - Supply Chain And Logistics Technology

College of Technology, University of Houston

Associate of Arts - Computer Information Systems

Houston Community College
JABRAN MAHMOOD