Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jabran Mahmood

Richmond,TX

Summary

Senior at the University of Houston's College of Technology, Majoring in Supply Chain and Logistics Technology with a foundation in Computer Information Systems. Blend of technical proficiency and strategic supply chain insights. Ready to optimize processes, leverage technology, and contribute to operational excellence. Eager to bring my skills to your team for a dynamic and innovative impact.

Overview

3
3
years of professional experience

Work History

Customer Service

Enterprise
05.2021 - 04.2022
  • Assisted in facilitating the rental/return process, including verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience
  • Advised and review rental charges; and provide an accurate receipt to the customer
  • Checked vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
  • Verified car information and VIN number for security and car control
  • Delivered rentals cars to various locations for customer's convenience

Coordinator / Customer Service

Wegmans
02.2019 - 04.2021
  • Maintained customer satisfaction by addressing customer needs and resolving concerns
  • Referred unresolved customer grievances to designated departments for further investigation
  • Balanced cash drawer at beginning and end of each shift
  • Covered multiple store areas by cross-training in different roles

Education

Supply Chain and Logistics Technology -

College of Technology, University of Houston
Sugar Land, TX
12-2025

Skills

  • Java: Variables
  • Java: Arrays-Loops
  • Java: Array Lists
  • HTML Methods
  • CSS
  • Python: Comprehensions
  • Python: Lambda Functions
  • Python: Control Flow
  • Excel: LOOKUP functions
  • Excel: Pivot Tables
  • Excel: Index Match
  • Logistics and distribution
  • Supply Chain Management
  • Procurement and Strategic Sourcing
  • Lean Six Sigma and Process Improvement
  • Process Optimization and Standardization

Languages

English
Native/ Bilingual
Urdu
Native/ Bilingual

Timeline

Customer Service

Enterprise
05.2021 - 04.2022

Coordinator / Customer Service

Wegmans
02.2019 - 04.2021

Supply Chain and Logistics Technology -

College of Technology, University of Houston

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Jabran Mahmood