Jabrielle Roberts
Silk Restaurant
Covington,GA
7
years of professional experience
Dynamic and results-driven professional with exceptional customer service skills honed at Silk Restaurant, and Shelton hospitalist group. Proven ability to meet performance goals while maintaining quality standards. Strong work ethic complemented by critical thinking and effective teamwork. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Work History
Route leader
9 Months- Managed daily route schedules for efficient delivery operations.
- Coordinated with drivers to ensure timely departures and arrivals.
- Oversaw vehicle maintenance and inspections for safety compliance.
- Resolved customer inquiries related to delivery services promptly.
Server
1 Year 5 Months- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Used good communication skills to reduce guest dissatisfaction.
Freight Handler
1 Year 4 Months- Received, sorted and distributed packages within the warehouse facility.
- Loaded and unloaded freight from delivery trucks using forklifts and pallet jacks.
- Verified load against shipping papers, noting in writing any overages, shortages or damages.
- Proficiently operated warehouse machinery such as pallet jacks and hand-trucks for moving heavy objects quickly and safely.
- Utilized forklift to move, load, and unload products in a safe manner.
Freight Handler
1 Year 1 Month- Oversaw warehouse job functions to meet on-time delivery needs.
- Received, sorted and distributed packages within the warehouse facility.
- Moved freight or stock to and from storage or production areas, loading docks and delivery vehicles.
Medical Assistant
4 Months- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Managed patient scheduling and coordinated appointments effectively for smooth operations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Cashier
8 Months- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Anticipated customer needs, providing beverage refills and asking questions about allergies and preferences.
- Processed cash register transactions by inputting product costs and giving back change.
Associate
8 Months- Assisted with store recovery to maintain clean and organized sales floor throughout shift.
- Supported loss prevention efforts by monitoring suspicious behavior and accurately keying transactions.
- Contributed to store shrink-reduction goals and programs.
Education
Certificate - Medical Assisting
High School Diploma
Skills
Strong work ethic
Problem-solving
Attention to detail
Time management
Multitasking and organization
Customer service
Professionalism
Customer/Client relations
Timeline
Route leader
VibroXpress
11.2025 - CurrentRead More
Server
Silk Restaurant
03.2025 - CurrentRead More
Freight Handler
Dicks Sporting Goods Distribution
08.2023 - 12.2024Read More
Freight Handler
Walmart
11.2021 - 12.2022Read More
Medical Assistant
Shelton Hospitalists Group
04.2021 - 08.2021Read More
Cashier
Wing and Burger Factory
08.2020 - 04.2021Read More
Associate
Ross Dress for Less
11.2019 - 07.2020Read More
Woodruff Medical Training & Testing
Certificate from Medical Assisting
Read More
Stone Mountain High School
High School Diploma
Read More