Jacala Matlock
Oklahoma City ,OK
Summary
Ambitious, energetic and proven leader with a track record of strategic planning and problem-solving, honed at Bright Horizon's at Chesapeake . Skilled in communication and interpersonal interactions; ensuring high-quality customer service and family relations. Demonstrated adaptability and computer literacy, significantly reducing fulfillment errors and enhancing educational experiences. Using Computer literacy to simultaneously build positive, healthy communication with families via Brightwheel and My Brightday. Highly motivated with talents for team building, independent decision making skills and enhancing employee engagement to boost performace.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Director
Tomorrow's Leaders
11.2023 - Current
- Alongside Director; assists in overseeing the center operations. Helps welcome and train new staff.
- Ensure staff are following company policies.
- Confirm that each classroom has a weekly lesson plan
- Supports family engagement projects
- Assists in planning and execution of events that provides for parental/guardian interaction with the centers team.
- Ensure all families enjoy and appreciate the learning centers culture, environment, services and staff.
- Maintain a productive, positive, engaging and fun working environment and openly welcome employee feedback and ideas. Encourages peer collaboration.
Order Puller
Hobby Lobby
04.2021 - 02.2024
- Prioritize and follow warehouse safety standards
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Alternated goods in inventory by observing first-in and first-out approach.
- Checked each order for completeness and accuracy.
- Meeting regulatory compliance requirements based off of attendance, accuracy, flexibility,willingness to learn, and progress of skills and knowledge
Order Puller
McKesson
04.2019 - 05.2022
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Checked inventory and selected products from specific locations based upon availability.
- Checked each order for completeness and accuracy.
- Communicating with warehouse team members
- Inspect products for defects and damages
- Meet regulatory compliance requirements
- Complete shipments by processing and loading orders according to accuracy and time.
Closing Educator
Bright Horizons at Chesapeake
05.2015 - 05.2021
- Developed and implemented engaging lesson plans to keep learner attention.
- Built relationships and communicated with parents to provide best learning environment for children.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Collaborated with adults and children to provide safe and educational experience.
Education
Associate of Arts - Pre-Education
Rose State College
Oklahoma City, OK05.2016
Skills
- Strategic Planning
- Problem solving
- Time managment
- Leadership
- Communication
- Customer service and family relations
- Interpersonal communication
- Computer literacy
- Adaptability
Accomplishments
- Achieved Family Partnership award through effectively building positive family relationships.
- Received Excellence in Child Care And Education award from my willingness to learn and further my skills through education and training.
- Accomplished the Rising Star award from my applying a positive attitude, flexibility, and working to become a team player while applying new learned skills.
Certification
- CPR - Certified in cardiopulmonary resuscitation
- Certified Esthetician
Timeline
Assistant Director
Tomorrow's Leaders
11.2023 - Current
Order Puller
Hobby Lobby
04.2021 - 02.2024
Order Puller
McKesson
04.2019 - 05.2022
Closing Educator
Bright Horizons at Chesapeake
05.2015 - 05.2021
Associate of Arts - Pre-Education
Rose State College
- CPR - Certified in cardiopulmonary resuscitation
- Certified Esthetician
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