Jacalyn Denton
Roscommon,MI
Summary
Dependable professional with experience in retail, office support, and restaurant management. Skilled in employee training, inventory control, cash handling, and maintaining accurate records. Focused on improving daily operations and delivering strong customer support.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Walmart
Houghton Lake, Michigan
11.2021 - 10.2026
- Engaged customers with open-ended questions to identify needs and recommend appropriate merchandise.
- Guided customers in finding suitable products to meet their specific needs.
- Supported customers by answering inquiries and directing them to desired merchandise.
- Assisted Walmart shoppers with product locations and purchase questions.
- Answered store and merchandise questions and guided customers to wanted items.
- Monitored sales floor to identify customers needing assistance and merchandise needing replenishment.
- Restocked merchandise on Walmart shelves and sales floor displays.
- Replaced out-of-stock items using Walmart inventory checks.
Secretary
Clearwater Drilling
Grayling, Michigan
07.2020 - 11.2021
- Handled incoming calls from clients and customers, providing assistance and information as needed., addressed inquiries, and directed calls.
- Received visitors at the front desk, ensuring they felt welcomed and attended to. and directed each person to proper location or contact.
- Maintained organized filing systems for contracts, permits, and records to facilitate quick retrieval.
- Organized confidential files and kept records easy to locate when requested.
- Sourced and ordered necessary office supplies to maintain operational efficiency for staff. and monitored inventory to ensure availability for staff needs.
- Entered data into computer systems and checked entries for accuracy.
- Processed invoices for payment and tracked vendor and client payments.
- Supported Clearwater Drilling office staff with phone communication and correspondence.
Store Manager
Little Caesars Pizza
Grayling, Michigan
08.2016 - 07.2020
- Supported daily restaurant operations at Little Caesars Pizza to ensure smooth service delivery.
- Trained team members on pizza prep and service standards.
- Monitored food safety practices in kitchen to ensure compliance, cleanliness, and store readiness.
- Managed inventory ordering and product rotation.
- Tracked inventory and completed physical counts to reduce loss.
- Participated in hiring, coaching, and conducting performance reviews to develop team capabilities.
- Recruited, trained, and supervised new employees.
- Coordinated staff assignments and defined objectives.
- Supported opening and closing procedures and cash handling.
- Addressed customer concerns and fixed service issues.
- Resolved customer complaints quickly.
- Improved workflow productivity by hiring, managing, and developing top talent.
Education
High School Diploma -
Grayling High School
Grayling, MI06-2017
Skills
- Merchandise stocking
- Stock management
- Team leadership
- Cash handling
- Sales analysis
- Customer engagement
- Customer service
- Conflict resolution
- Time management
- Detail-oriented
- Office supply inventory
- Employee training
- Team leadership
- Team building and leadership
- Sales strategy
- Communication skills
- Payroll management
- Sales strategy
Timeline
Retail Sales Associate
Walmart
11.2021 - 10.2026
Secretary
Clearwater Drilling
07.2020 - 11.2021
Store Manager
Little Caesars Pizza
08.2016 - 07.2020
High School Diploma -
Grayling High School