Jacalyn Lonis
Summerville,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Elderly and Sick Caregiver
Firstlight Home Care
South Carolina
11.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Operations Manager
Palmetto Moon
Summerville, SC
04.2022 - 11.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Facilitated smooth collaboration between departments through clear communication channels.
- Increased profit by streamlining operations.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced operational risks while organizing data to forecast performance trends.
Customer Service Representative
ARISE - Remote
South Carolina
08.2022 - Current
- Answering phone calls to set appts based on the needs of the customer.
Education
Associates In Science - Business-Marketing
Trident Technical College
Charleston, SC12.2024
Associate In Science - Business - Leadership Management
Trident Technical College
Charleston, SC08.2024
Personal Training Specialist in Exercise Science -
Trident Technical College
Charleston, SC12.2020
Skills
- Applied Behavior Analysis
- Key Holder (10 years)
- Pharmacy Technician Experience
- Supervising Experience
- Order Entry
- Data Collection
- Microsoft Word
- Management
- Logistics
- Project Management
- Recruiting
- Typing
- Home care (1 year)
- Caregiving (1 year)
- Medical Billing
- HIPAA
- Patient monitoring
- Administrative experience
- Computer skills
- Communication skills
- Medical records
- Data collection
- Customer service
- Order entry
- Windows
- Leadership
- Supervising experience
- Adobe Acrobat
- Sales
- Office management
- Business development
- QuickBooks
- Social media management
- Operations management
- Customer relationship management
- Personal assistant experience
Certification
- Pharmacy Technician, 06/2014, Present
- Certified Personal Trainer, 08/2020, Present
Work Authorization
Authorized to work in the US for any employer
Personal Information
Title: Operations Manager/ Personal Trainer
Awards
Top Sales
Timeline
Elderly and Sick Caregiver
Firstlight Home Care
11.2023 - Current
Customer Service Representative
ARISE - Remote
08.2022 - Current
Operations Manager
Palmetto Moon
04.2022 - 11.2023
Associates In Science - Business-Marketing
Trident Technical College
Associate In Science - Business - Leadership Management
Trident Technical College
Personal Training Specialist in Exercise Science -
Trident Technical College