Jace Broda
Depew,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I look to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Correction Officer
NYS Department Of Corrections
Attica, NY
10.2017 - Current
- Enforced rules throughout facility in line with the facility policies and procedures to ensure to maintain the daily routines of the facility.
- Supervised incarcerated individuals to ensure their safety and the safety of the facility.
- Aided in escorting incarcerated individuals to and from daily activity.
- Conducting regular cell searches to prevent the possession of contraband by incarcerated individuals.
- Applied de-escalation techniques to address interpersonal confrontation.
Specialist
Army National Guard, National Guard
Buffalo, NY
01.2014 - 01.2020
- As a specialist in the Army National Guard working as a multichannel transmission systems operator- maintainer, some of these duties included maintaining equipment such as generators, HCLOS shelters, and other security devices
- Developed leadership skills to find solutions to problems that require flexible thinking and the ability to reconfigure an approach, rather than sticking to one that isn't working.
- Appointed squad leader to maintain and strengthen our ability as a group to follow procedures and execute orders coming down from higher ranking non-commission officers.
Customer Service Supervisor
Goodyear
Buffalo, NY
04.2015 - 10.2017
- Created, prepared and delivered reports to various departments.
- Researched and corrected customer concerns to promote company loyalty.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Assisted with preparing information required for quotes and addressed potential service concerns.
Manager
PIcasso's Pizza
West Seneca, NY
10.2008 - 08.2015
- Overseeing daily supplies and products that were brought in on a daily basis
- Accomplished multiple tasks within established timeframes.
- Ensuring they were distributed properly throughout restaurant
- Evaluated employee's strengths and assigned tasks based upon experience and training.
- Performed checks and balances of daily accounts/income, cleanliness, and security of restaurant.
Education
Bachelor's - Adolescent Education
Canisius College
Buffalo, NY05.2015
Skills
- Conflict resolution skills
- Natural leader
- Staff Management
- Customer service
- Time management
- Problem solving
- Interpersonal communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Correction Officer
NYS Department Of Corrections
10.2017 - Current
Customer Service Supervisor
Goodyear
04.2015 - 10.2017
Specialist
Army National Guard, National Guard
01.2014 - 01.2020
Manager
PIcasso's Pizza
10.2008 - 08.2015
Bachelor's - Adolescent Education
Canisius College