Summary
Overview
Work History
Education
Skills
ACTIVITIES:
Timeline
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Jace Dockx

Summary

Motivated college athlete with a proven track record of excelling in team environments. Possesses strong teamwork, leadership, and time management skills when collaborating effectively with others to achieve common goals. Actively seeking opportunities in sales, operations, or marketing to apply a goal-oriented mindset in a dynamic environment.


Overview

5
5
years of professional experience

Work History

Aquatic Manager

Georgetown Aquatics
05.2024 - 08.2024


  • Enhanced swimmer safety by implementing and enforcing strict pool rules and regulations.
  • Evaluated staff performance regularly through observation and feedback sessions, identifying areas for improvement or professional growth opportunities as needed.
  • Maximized revenue generation by effectively marketing aquatic services, including swimming lessons, private rentals, and group classes.
  • Streamlined aquatic facility operations by developing efficient schedules for lifeguards
  • Maintained accurate records of pool maintenance activities, chemical levels, incident reports, attendance figures, among others.
  • Promoted a clean and hygienic environment with thorough daily inspections of the pool area, equipment, and facilities.
  • Ensured compliance with local health department regulations to maintain high-quality water conditions at all times.
  • Boosted employee morale by fostering a positive work culture and recognizing outstanding achievements among staff members.


Senior Swim Instructor

Morristown Beard Day Camp
06.2022 - 08.2023
  • Designed lesson plans for enhancing swimming skills and ensuring student safety.
  • Taught swim techniques and improved student confidence with personalized lesson plans.
  • Increased swimmer proficiency by implementing innovative teaching methods.
  • Facilitated group swim sessions for building teamwork and cooperative skills.

Guest Experience Coordinator

Powerflow Yoga Studio
09.2019 - 02.2020


  • Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
  • Streamlined check-in processes for improved efficiency and reduced wait times.
  • Proactively identified opportunities for upselling additional services or amenities based on individual guest needs.
  • Managed guest inquiries through phone, email, and in-person interactions, providing timely and accurate information.
  • Assisted in the development of marketing materials highlighting property features and unique selling points.
  • Created a sense of community among guests with engaging social events tailored to their interests.
  • Maintained a clean and organized reception area to create a welcoming atmosphere for guests upon arrival.
  • Developed strong relationships with repeat customers, fostering loyalty and positive word-of-mouth referrals.

Education

Bachelor of Arts - Advertising, PR, Marketing & Communications

Ithaca College
Ithaca, NY
05-2026

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Livingston High School
06.2022

Skills

  • AED / CPR Red Cross Certification
  • Policy enforcement
  • Marketing and promotion
  • Guest relations
  • Customer service
  • Team leadership
  • Adaptability and flexibility
  • Public speaking
  • Data analysis
  • Sales & business development

ACTIVITIES:

Ithaca College Lacrosse, Ithaca Advertising and Marketing Club, Ithaca Real Estate Club, Livingston High School Varsity Lacrosse: Captain, Livingston High School Varsity Hockey: Assistant Captain, Placed 2nd in Hockey States Senior Year, NJ Colts Club Hockey: Placed within top 3 in the state NJYHL for past three High School seasons

Timeline

Aquatic Manager

Georgetown Aquatics
05.2024 - 08.2024

Senior Swim Instructor

Morristown Beard Day Camp
06.2022 - 08.2023

Guest Experience Coordinator

Powerflow Yoga Studio
09.2019 - 02.2020

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Livingston High School

Bachelor of Arts - Advertising, PR, Marketing & Communications

Ithaca College

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Jace Dockx