Jace Evans
Huffman,TX
Summary
Dedicated and dependable professional with strong experience in customer service, team leadership, and fast-paced operational environments. Skilled in training and mentoring employees, resolving customer concerns, and maintaining high standards of quality and efficiency. Known for excellent communication, strong problem-solving abilities, and a collaborative work style that supports both team success and customer satisfaction. Eager to bring a strong work ethic, adaptability, and a commitment to continuous improvement to a growing organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Floor Lead
Great American Cookies & Marble Slab
Humble, TX
03.2024 - 06.2025
- Supervised daily operations ensuring efficient workflow and adherence to company standards.
- Trained and mentored team members on product preparation and customer service techniques.
- Implemented inventory management practices, reducing waste and ensuring stock availability.
- Monitored quality control processes to maintain high standards for food safety and presentation.
- Actively implemented customer service and overall social skills to ensure customer satisfaction
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
- Conducted training sessions on new menu items, improving team knowledge and service speed.
- Monitored employee performance regularly, identifying areas for improvement and offering constructive feedback accordingly.
- Trained new employees and taught them how everything should be run and how to ensure customer service correctly
Hauler
Pleasing Petals Flower Shop
Crosby, TX
10.2022 - 01.2023
- Seasonal work included unloading Christmas trees
- Assisted in loading and unloading deliveries, ensuring proper handling of delicate products.
- Collaborated with team members to streamline delivery schedules and routes for timely service.
- Maintained cleanliness and organization of delivery area, enhancing overall operational efficiency.
- Contributed to a positive work environment by maintaining open communication with colleagues and supervisors.
Education
Bachelor of Science - Biomedical Sciences
Texas A&M University, Corpus Christi, TX, US
Corpus Christi, TXHigh School Diploma - Health Sciences
Hargrave High School
Huffman, TX05.2025
Skills
- Employee training
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Strong communication and interpersonal skills
- Multitasking Abilities
Accomplishments
-Becoming an officer of command in HOSA, role was spirit leader and also helped with recruitment. I was tasked with the roles of setting up activities and events, picking themes and gathering supplies. Another task of mine was to recruit new members to join the HOSA program.
Certification
- PT - Phlebotomy Technician
- CPR Certification
- Stop The Bleed Certification
- CET - EKG Technician
Timeline
Floor Lead
Great American Cookies & Marble Slab
03.2024 - 06.2025
Hauler
Pleasing Petals Flower Shop
10.2022 - 01.2023
Bachelor of Science - Biomedical Sciences
Texas A&M University, Corpus Christi, TX, US
High School Diploma - Health Sciences
Hargrave High School