Jace P. Gold
Draper,UT
Summary
Experienced Audiovisual Engineer and Tier V escalation resource with extensive experience supporting complex environments, including system design, troubleshooting, networked audio, control systems, theatre technology, and live production. Known for taking ownership of difficult problems, mentoring technicians, coordinating projects across departments, and communicating technical information clearly to users, administrators, leadership, vendors, and contractors. Recognized for remaining calms under pressure, prioritizing effectively, creating useful technical documentation & training, and consistently following through to resolution.
Overview
12
12
years of professional experience
Work History
A/V Support Technician
Canyons School District
07.2021 - Current
- Provide Tier I-V technical support across District schools and facilities, serving as an escalation resource for complex classroom, auditorium, performing-arts, and network-connected AV systems.
- Design, install, configure, commission, troubleshoot, and maintain professional audio, video, control, DSP, AV-over-IP, and signal distribution systems
- Coordinated AV projects from requirements and system design through equipment selection, signal flow, programming, vendor coordination, installation, documentation, training, and final commissioning.
- Provide technical leadership to assistants and interns through mentoring, escalation support, task prioritization, training, and field-work guidance, including day-to-day coordination as required.
- Develop and maintain District AV standards, technical documentation, knowledge-base resources, signal flow diagrams, wiring schematics, and rack elevations.
- Evaluate emerging AV technologies through research, demonstrations, testing, and vendor collaboration to develop equipment recommendations and District standards.
- Diagnose and restore complex systems, including Dante/networked audio routing protocols, audio/video processing, amplification, control systems, and IP-based AV infrastructure minimizing operational downtime.
- Provide end-to-end technical support and training for performing-arts programs, teachers, student technicians, IT personnel, and District events.
- Standardize and maintain AV configuration, including District-wide digital-console images (showfiles), and preventative maintenance to improve consistency, reliability, and supportability.
- Collaborate with educators, administrators, IT teams, contractors, vendors, and other departments to resolve technical issues and deliver projects.
Performance Director & AV Engineer
SchoolofRock Sandy
01.2020 - Current
- Direct performance programs and mentor students from initial instruction through live performance, auditions, and advanced opportunities.
- Teach musicianship, technical skills, stagecraft, and performance while coordinating productions & facilitating in-house repairs.
- Engineer live productions and coordinate PA systems, equipment management, and outside vendors.
Field Tech Assistant
Canyons School District
03.2021 - 07.2021
- Assisted installation and maintenance of educational technology systems to support student instruction across multiple school campuses.
- Trained technology support personnel for event production to support school events.
- Assisted restoring functionality for old Crescent Middle School as temporary housing for Peruvian Park and Edgemont during new construction.
- Collaborated with team members to manage equipment inventory and track lifecycle maintenance.
- Inspected and applied preventive maintenance to support uninterrupted operations.
Intern - Technician - Engineer
Mammoth Sound, LLC
03.2016 - 01.2021
- Provided professional live-production support for national touring artists, private + corporate events, and festivals.
- Deployed and integrated professional audio, LED video, projection, and lighting systems, including large-format line-array systems.
- Coordinated equipment inventory, warehouse operations, and transportation logistics for nationwide productions.
IT Field Technician Intern
Canyons School District
05.2014 - 08.2014
Education
Full Stack Software Development - Full Stack Software Development
University of Utah
Salt Lake City, UT01-2018
Digital Media Design, Web Design And Developer - Digital Media Design
Davis Technical College
Kaysville, UT01-2017
Skills
- AV System Design, Integration & Troubleshooting
- Professional Audio, Video, DSP & Signal Distribution
- Control Systems Programming & Configuration
- Q-SYS, Extron, AMX & BSS Soundweb London
- AV-over-IP, Dante, BLU link, S-Link, MADI & IP Networking
- Software, Hardware & Network Diagnostics
- Technical Leadership, Mentoring & Team Coordination
- Project Coordination, Workload Prioritization & Ticket Management
- Technical Documentation & Asset Management
- User Training & Tier I-V Technical Support
- AV Drawings, Schematics, Rack Elevations, & Signal Flow
- Hardware Repair, Cabling & Soldering
- RF Coordination & Wireless Systems
- Windows, macOS & Linux
Timeline
A/V Support Technician
Canyons School District
07.2021 - Current
Field Tech Assistant
Canyons School District
03.2021 - 07.2021
Performance Director & AV Engineer
SchoolofRock Sandy
01.2020 - Current
Intern - Technician - Engineer
Mammoth Sound, LLC
03.2016 - 01.2021
IT Field Technician Intern
Canyons School District
05.2014 - 08.2014
Full Stack Software Development - Full Stack Software Development
University of Utah
Digital Media Design, Web Design And Developer - Digital Media Design
Davis Technical College