Summary
Overview
Work History
Education
Skills
Additional Information - References
Timeline
Generic

JACE TOWERY

San Clemente,CA

Summary

Dedicated with broad range of experience in delivering comprehensive case management to residents in long-term facilities and social services programs. Highly accomplished in fostering meaningful relationships and developing effective short-term and long-term plans to achieve client goals. Complete understanding of complex considerations governing assessment and treatment.

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.

Retail Store Lead with hands-on experience in managing store operations, delegating tasks to team members, and exceeding sales targets. Possess strong leadership skills that inspire and motivate team performance towards achieving operational goals. Exhibit solid understanding of consumer behavior, inventory management, and visual merchandising strategies. Made significant contributions to improving customer satisfaction and boosting store profitability in previous roles.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Fedx
Carlsbad, California
03.2025 - 08.2025
  • Delivered packages efficiently while adhering to safety guidelines.
  • Navigated routes using GPS systems for timely deliveries.
  • Communicated with customers regarding delivery status and any issues.
  • Inspected vehicles regularly to ensure operational safety and reliability.
  • Managed delivery schedules and prioritized tasks effectively throughout the day.
  • Provided feedback on delivery processes to enhance efficiency and service quality.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Delivery Driver

Amazon
Mission Viejo, California
10.2024 - 02.2025
  • Delivered packages efficiently while adhering to safety guidelines.
  • Navigated routes using GPS systems for timely deliveries.
  • Communicated with customers regarding delivery status and any issues.
  • Collaborated with warehouse staff to streamline package loading processes.
  • Managed delivery schedules and prioritized tasks effectively throughout the day.
  • Provided feedback on delivery processes to enhance efficiency and service quality.

Retail Store Lead

Tilly’s
San Clemente, California
09.2023 - 10.2024
  • Supervised daily operations and ensured team compliance with store policies.
  • Trained new staff on customer service protocols and product knowledge.
  • Managed inventory levels and organized stockroom for efficient product retrieval.
  • Resolved customer inquiries and complaints to maintain high satisfaction levels.

Crew Member

McDonald's
San Clemente, California
10.2021 - 09.2023
  • Delivered exceptional customer service in fast-paced dining environment.
  • Prepared and assembled food items according to quality standards.
  • Maintained cleanliness and organization in work areas and dining spaces.
  • Collaborated with team members to ensure smooth service operations.

Retail Sales Associate

Goodwill
Hemet
08.2020 - 09.2021
  • Assisted customers in locating products and provided product knowledge.
  • Organized merchandise on sales floor to enhance customer experience.
  • Processed transactions accurately using point-of-sale systems.

Restaurant Busser

Soboba Casino Resort
San Jacinto, CA
02.2019 - 07.2020
  • Clear and clean tables for guest
  • Swept and mop the floor for spills
  • Helped people with getting there food
  • Help the stewards clean the dishes
  • Maintained cleanliness of dining areas and restrooms throughout shifts.
  • Organized tableware and utensils for quick access during busy periods.

Education

High School Diploma -

Hemet High School
Hemet, CA

Skills

  • Organization
  • Active listening
  • Coordination
  • Food running
  • Guest service
  • Being on time
  • Route navigation
  • Vehicle inspection
  • Schedule management
  • Package handling
  • Safety compliance
  • Customer communication
  • Inventory control
  • Team leadership
  • Customer service
  • Inventory management
  • Order processing
  • Employee training
  • Problem solving
  • Time management
  • Food preparation
  • Team collaboration
  • Communication skills
  • Leadership skills

Additional Information - References

References provided upon request

Timeline

Delivery Driver

Fedx
03.2025 - 08.2025

Delivery Driver

Amazon
10.2024 - 02.2025

Retail Store Lead

Tilly’s
09.2023 - 10.2024

Crew Member

McDonald's
10.2021 - 09.2023

Retail Sales Associate

Goodwill
08.2020 - 09.2021

Restaurant Busser

Soboba Casino Resort
02.2019 - 07.2020

High School Diploma -

Hemet High School
JACE TOWERY