Jace Williams
Ochsner Medical Center
New Orleans,LA
1
Certification
7
years of professional experience
Field Operations Supervisor coordinating site staffing, scheduling, and mobile dispatch across active security operations. Keeps coverage steady by stepping in 1–2 times per week as a standby guard, adjusting assignments in real time, and reporting site needs to field leadership. Supports smooth field execution through clear communication, flexible coverage, and daily operational follow-through.
Work History
Uniformed Security Officer
6 Months- Monitor facility access and maintain security protocols to ensure a safe environment for patients and staff.
- Respond promptly to incidents, providing critical support during emergencies and coordinating with local authorities.
- Conduct regular patrols of premises to detect and deter potential safety hazards or unauthorized activities.
- Collaborate with hospital personnel to address security concerns and improve overall safety measures within the facility.
- Participate in ongoing training programs, staying up-to-date on the latest security techniques and best practices.
- Answer alarms, investigate disturbances, and contact law enforcement personnel to escalate crises.
- Update shift logs and produce daily reports to document security activities and specific incidents.
Field Operations Supervisor
1 Year 7 Months- Supervised operations and personnel across all active sites to ensure smooth functioning
- Scheduling
- Served as standby security guard.
- Adapted to operational needs by assisting with various tasks to support team objectives
- Report to Field ops manager.
- Mobile dispatcher
Assistant Manager
11 Months- Managed daily operations and staff schedules, optimizing workflow and enhancing team productivity.
- Trained and mentored new team members on company policies and procedures.
- Coordinated inventory management and ordering of tire and battery supplies, ensuring stock availability.
- Collaborated with management to develop and execute marketing strategies for promotions, increasing customer engagement.
Store Manager
2 Years 9 Months- Managed daily operations of fast-paced oil change service center.
- Trained and supervised staff to ensure quality customer service.
- Created staff schedules to enhance team performance and ensure optimal resource allocation.
- Managed inventory and supply ordering to maintain operational efficiency.
- Oversaw inventory management and supply ordering processes.
- Resolved customer complaints effectively to maintain satisfaction levels.
- Managed daily banking activities such as deposits and withdrawals.
- Compiled monthly reports on sales figures, expenses, and profits to inform business decisions.
Sales Associate
1 Year- Ensured cleanliness and organization of sales floor and merchandise displays to enhance customer experience.
- Guided customers in product selection and delivered detailed information to facilitate informed purchasing decisions.
- Executed accurate transaction processing using point-of-sale systems and cash handling procedures to maintain financial integrity.
Education
GED
Skills
Leadership
Team management
Operations supervision
Mentoring
Scheduling workflow management
Incident management
Report writing
Customer service
Emergency response procedures
Access control procedures
Patrol coordination
Certification
- BLS
- CPI
- MENTAL HEALTH FIRST AID
Timeline
Uniformed Security Officer
Ochsner Medical Center
02.2026 - CurrentRead More
Field Operations Supervisor
Nola Protection
06.2024 - 01.2026Read More
Assistant Manager
NTB - National Tire & Battery
07.2023 - 06.2024Read More
Store Manager
Take 5 Oil Change
09.2020 - 06.2023Read More
Sales Associate
Sky Zone
08.2019 - 08.2020Read More
Youth Challenge Program
GED
Read More
Personal Information
- Relocation: Anywhere
- Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Education and Training
other