Jacee Cappelli
New York,NY
Summary
Experienced with retail store operations, focusing on visual presentation and back of house operations. Utilizes leadership abilities to guide staff to maintain store standards, fostering a collaborative work environment. Knowledge with inventory management and customer service practices in a high-end retail environment. An individual with skills in art, specifically in painting, sculpting, and performance. Received a BFA in Fine Arts with a 4.0 GPA. Innovative, resourceful, enthusiastic, and fun. Works independently or as part of a team.
Overview
7
7
years of professional experience
Work History
Stock Keyholder
Theory LLC
New York, NY
11.2025 - Current
- Supervised store operations, ensuring adherence to company policies and procedures.
- Organized back of house standards to maintain an easy work flow.
- Managed inventory levels, conducting regular stock assessments to optimize product availability.
- Implemented visual merchandising strategies to enhance store presentation and drive sales.
- Trained and mentored new team members on back of house standards and product knowledge.
- Utilized RFID scanning in all aspects of the shipment process.
- Conducted bi-weekly cycle counts to effectively locate and reconcile product discrepancies.
- Processed and organized all shipment entering and exiting the store.
- Completed product reorders in a timely manner to ensure store has sufficient levels of product at all times.
Key Holder
Theory LLC
New York, NY
04.2022 - 11.2025
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Streamlined opening and closing procedures as integral member of store staff.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Provided styling tips and outfit building for customers looking for fashion advice.
- Collaborated with Visual Merchandising team to align visual strategies with promotional campaigns and seasonal themes.
- Managed mannequin styling, with VM approval, to ensure alignment with current fashion trends and company branding guidelines.
Key Holder
Newbury Comics
White Plains, NY
11.2019 - 09.2021
- Mentored new sales associates to contribute to store's positive culture.
- Supervised bank deposits and security procedures to support store opening and closing.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Set up visually appealing promotional displays.
- Opened and closed store following appropriate procedures.
Artist Assistant
Lynn Umlauf
New York, NY
05.2019 - 10.2019
- Assisted the artist in displaying and dismantling their art work as well as storing and organizing it.
- Prepped materials and surfaces, performed touch-up work and cleaned and maintained art tools.
- Maintained artists schedules and appointments.
- Maintained appropriate filing of personal and professional documentation.
Education
Bachelor of Arts - Fine Arts
School of Visual Arts
New York, NY05.2019
Skills
- Friendly, positive attitude
- Cash handling accuracy
- Traditional fine art skills
- Microsoft Excel
- Adobe Suite
- Attention to detail
- Customer service
- Personalized styling
- Visual merchandising
- Superior organizational skills
- Inventory control
- Efficiency in RFID processes
Timeline
Stock Keyholder
Theory LLC
11.2025 - Current
Key Holder
Theory LLC
04.2022 - 11.2025
Key Holder
Newbury Comics
11.2019 - 09.2021
Artist Assistant
Lynn Umlauf
05.2019 - 10.2019
Bachelor of Arts - Fine Arts
School of Visual Arts