Jacelynn Reiber
Spokane Valley,WA
Summary
Professional in field of ophthalmology with strong attention to detail and adept at documenting patient information accurately. Highly skilled in medical terminology, electronic health records, patient care, ensuring smooth clinical workflow, and supporting multidisciplinary teams to ensure efficient, high-quality service in fast-paced environments. Strong team collaborator, adaptable to changing needs, and consistently focused on achieving optimal results. Reliable and poised to contribute effectively to any clinical setting.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Certified Ophthalmic Scribe
Empire Eye Physicians
Spokane Valley, WA
05.2023 - Current
- Assists ophthalmologist in performing comprehensive eye examinations by documenting findings and measurements
- Manages electronic health records (EHR) system to ensure accurate and up-to-date patient information
- Prepares patients for diagnostic tests and procedures, explaining the process and addressing any concerns or questions
- Performs preliminary screenings such as visual acuity tests, tonometry readings, and pupil evaluations
- Collaborates with ophthalmologist to develop treatment plans based on examination results and patient history
- Assists in training new ophthalmic scribes on documentation protocols and best practices
- Ensures compliance with HIPAA regulations when handling sensitive patient information
- Supports ophthalmologist during surgical procedures
- Utilizes knowledge of ocular anatomy to accurately document specific findings related to different eye diseases
- Collaborates with other healthcare professionals to coordinate care plans for patients requiring multidisciplinary treatment
- Demonstrates attention to detail when transcribing physician orders into electronic systems
- Maintains a clean and organized work environment to promote patient safety and efficient workflow
- Provides support during minor office-based procedures, including wound care and suture removal
- Demonstrates ability to work well under pressure while maintaining attention to detail
- Supports billing department by accurately documenting services provided for insurance reimbursement purposes
Lead Retail Optician
Eyemart Express
Spokane Valley, WA
08.2018 - 05.2023
- Interprets the results of eye examinations using prescriptions written by Optometrists and Ophthalmologists
- Assess patient’s needs and wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products
- Create and maintain patient files, following company and HIPAA policies regarding confidentiality
- Process insurance claims
- Prepares orders for glasses by checking prescriptions, lens thickness and other specifications
- Inspect final product for accuracy; adjust completed glasses to fit patient
- Troubleshoots prescriptions, measurements, and adjustments when glasses are not working properly
- Ensures customer satisfaction
- Manages store inventory and place product orders
- Makes weekly schedule for management and employees
- Manages weekly/monthly sales along with other logs to determine scheduling and ordering
- Completes all other administrative tasks that are necessary for business needs
Senior Assistant Manager
Taco Bell
Spokane, WA
09.2013 - 09.2018
- Delivered fast, accurate service and positive guest relations, improving customer satisfaction scores
- Ensured products were consistent with company quality standards, maintaining brand reputation
- Ensured compliance with local health and safety codes, reducing risk of violations
- Assisted RGM in recruiting and interviewing team members, motivating, and training, strengthening team performance
- Managed labor, inventory, sales, and development on a continual basis, optimizing operational efficiency
- Made weekly schedule for management team and team members, ensuring adequate staffing levels
- Supervised others to be sure of efficiency and excellence, increasing productivity
- Demonstrated knowledge and ability to run the store in the absence of the RGM, ensuring uninterrupted operations
Lifeguard
Triple Play
06.2011 - 09.2013
- Maintained constant surveillance of patrons in the facility; acted immediately and appropriately to secure safety of patrons in the event of emergency, preventing incidents
- Provided emergency care and treatment as required until the arrival of emergency medical services, ensuring timely response
- Explained safety rules to swimmers, promoting a safe aquatic environment
Education
High School Diploma -
Kootenai Bridge Academy
Coeur d'Alene, IDSkills
- Insurance Claims Processing
- Inventory Management/ Order Processing
- Electronic Health Records (EHR) Management
- HIPAA Compliance
- Multitasking Efficiency
- Patient History Documentation
- Medical Coding/ Billing
- Problem Solving
- Prescription Transcription Accuracy
- Medical Terminology Knowledge
- Attention To Detail
- Clinical Support
Certification
- Certified Ophthalmic Scribe
Timeline
Certified Ophthalmic Scribe
Empire Eye Physicians
05.2023 - Current
Lead Retail Optician
Eyemart Express
08.2018 - 05.2023
Senior Assistant Manager
Taco Bell
09.2013 - 09.2018
Lifeguard
Triple Play
06.2011 - 09.2013
High School Diploma -
Kootenai Bridge Academy