Jaceton Rowe
Idaho Falls,ID
Summary
At Hip Sip Drinks, as a Shift Lead/Drink Maker, I excelled in customer service and employee training, enhancing team motivation and guest satisfaction. Leveraging a positive attitude, I significantly contributed to operational improvements and maintained high safety standards, showcasing my ability to lead and inspire. I got along with all walks of life and thoroughly enjoyed having my regulars, and the connections they brought. Connecting with the community is something i always have excelled at, and has brought me joy.
Overview
3
3
years of professional experience
Work History
Shift Lead/Drink Maker
Hip Sip Drinks
10.2021 - Current
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
Education
Associate of Science - Nursing
College of Eastern Idaho
1600 S 25th E, Idaho Falls, ID, 8340412-2027
High School Diploma -
Hillcrest High School
2800 Owen St, Ammon, ID, 8340606-2023
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Positive attitude
Timeline
Shift Lead/Drink Maker
Hip Sip Drinks
10.2021 - Current
Associate of Science - Nursing
College of Eastern Idaho
High School Diploma -
Hillcrest High School
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