Jacey Burkhardt
Jensen Beach,FL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Experienced in customer service. Seeking entry-level opportunities to enhance abilities while contributing to company growth, and ensuring satisfaction of clientelle.
Overview
12
12
years of professional experience
Work History
Licensed Massage Therapist
Pink Cottage Day Spa
Jensen Beach, FL
09.2017 - Current
- Promote and ensure the health and well-being of each and every client
- Address injuries, trauma, and stress
- Maintain a professional relationship with clients
- Create a safe space for clients to release physical and emotional stress and pain
- Manage own time and schedule
- Maintain a clean and safe work space
- Collect detailed client information to create individualized plans for each client in order to relieve pain, improve circulation, rehabilitate injuries and increase relaxation
- Work as a team with fellow therapists and manager to ensure a pleasant work environment
Administrative Assistant
Get Up and Go Kayaking
Jensen Beach, Florida
03.2022 - 10.2022
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Facilitated communication between different departments within the organization.
- Handled incoming calls and directed callers to appropriate department or employee.
- Proofread content for typo-free emails and documentation.
- Responded to customer issues to provide immediate resolution and improve retention.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Answered questions from customers regarding products and services offered by the company.
Framer/Cashier Manager
Michael's Arts and Crafts
Port St Lucie, FL
01.2013 - 12.2016
- Provided excellent customer service
- Worked with individuals art to create custom framed pieces
- Worked register and floor
- Assisted customers with purchases
- Assisted coworkers if needed
- Excelled in sales of framing production
- Maintained a safe and clean work environment
Education
Massage Certification - Massage Therapy
Keiser University
Port St Lucie2016
High School Diploma -
Jensen Beach High School
Jensen Beach, FL2011
Some College (No Degree) -
Indian River State College
Skills
- Social skills
- Reflective listening
- Problem resolution
- Customer service
- Relationship development
- Organization
- Planning and coordination
- Scheduling
- Filing
- Multi-task management
- Task prioritization
- Phone call answering
Timeline
Administrative Assistant
Get Up and Go Kayaking
03.2022 - 10.2022
Licensed Massage Therapist
Pink Cottage Day Spa
09.2017 - Current
Framer/Cashier Manager
Michael's Arts and Crafts
01.2013 - 12.2016
Massage Certification - Massage Therapy
Keiser University
High School Diploma -
Jensen Beach High School
Some College (No Degree) -
Indian River State College