Jacey Crayton
Tulsa,OK
Summary
Proven Clinic Coordinator with a track record of enhancing patient care coordination and healthcare administration at The Tristesse Grief Center. Excelled in insurance verification and critical thinking, significantly improving policy compliance and patient confidentiality. Skilled in multitasking and process implementation, consistently delivering results beyond employer expectations.
Overview
6
6
years of professional experience
Work History
Clinic Coordinator
The Tristesse Grief Center
10.2023 - Current
- Accepted cash payments, adjusted balances and submitted records to third party billing department.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted intakes for approximately 120 new clients each month and scheduled approximately 200 clients each week according to provider availability.
- Managed over 100 phone calls a week.
- Verified insurance eligibility and benefits to ensure billing accuracy.
Patient Service Specialist
Select Physical Therapy
01.2023 - 10.2023
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Answered incoming calls, scheduled appointments and filed medical records.
- Greeted and assisted patients with check-in procedures.
- Verified patient insurance eligibility and entered patient information into system.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Salesperson
Sheetz
06.2018 - 10.2023
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Presented professional image consistent with company's brand values.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Trained new employees on customer service, money handling and organizing strategies.
Education
Bachelor's of Music - Flute Performance
West Virginia University
Morgantown, WV05.2022
High School Diploma -
Mechanicsburg Area Senior High School
Mechanicsburg, PA06.2018
Skills
- Insurance Verification
- Patient Confidentiality
- Healthcare Administration
- Patient Care Coordination
- Appointment Scheduling
- Critical Thinking Abilities
- Decision-Making
- Process Implementation
- Attention to Detail
- HIPAA Guidelines
- Multitasking Abilities
Timeline
Clinic Coordinator
The Tristesse Grief Center
10.2023 - Current
Patient Service Specialist
Select Physical Therapy
01.2023 - 10.2023
Salesperson
Sheetz
06.2018 - 10.2023
Bachelor's of Music - Flute Performance
West Virginia University
High School Diploma -
Mechanicsburg Area Senior High School
Similar Profiles
Lacy EcclesLacy Eccles
Counseling Intern at Tamarack Grief Resource CenterCounseling Intern at Tamarack Grief Resource Center
Jessica C. FloresJessica C. Flores
Practice Manager at Grief Recovery CenterPractice Manager at Grief Recovery Center
Zakirah HowardZakirah Howard
Administrative Assistant at Grief Recovery CenterAdministrative Assistant at Grief Recovery Center