JACI ALFRED
Morgan City,LA
Summary
Dynamic and detail-oriented professional with a proven track record at Walmart, excelling in customer service and efficient delivery operations. Skilled in time management and problem-solving, I consistently enhance client satisfaction while maintaining a clean driving record. Committed to teamwork and collaboration, I thrive in fast-paced environments, ensuring timely and accurate order fulfillment.
Overview
11
11
years of professional experience
Work History
Spark Delivery Driver
Walmart
Morgan City, LA
03.2025 - Current
- Delivered orders efficiently to customers' homes, ensuring timely service and satisfaction.
- Operated delivery vehicles in compliance with safety regulations, maintaining a clean driving record.
- Coordinated with store staff to verify order accuracy before dispatching deliveries.
- Utilized handheld devices for route navigation and real-time updates on delivery status.
Caregiver, Special Needs
Self-employeed
Morgan City, LA
01.2025 - 11.2025
- Provided personalized care and support for individuals with special needs, enhancing daily living skills.
- Developed and implemented individualized care plans to address unique needs and goals of clients.
- Assisted clients in communication and social interactions, fostering positive relationships within their communities.
- Monitored client health and behavior, documenting changes to inform adjustments in care strategies.
- Collaborated with families to educate them on best practices for supporting special needs individuals at home.
Shipping and Receiving Coordinator
Patterson Tubular Services
Morgan City, LA
04.2024 - 11.2024
- Coordinated shipping and receiving activities to ensure timely and accurate order fulfillment.
- Conducted quality inspections on incoming shipments to verify compliance with specifications.
- Collaborated with cross-functional teams to resolve shipping discrepancies and improve service delivery.
- Trained new staff on shipping procedures, safety protocols, and equipment operation best practices.
- Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
- Maintained a well-organized inventory system for streamlined product retrieval and shipment preparation.
- Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
- Managed daily shipment scheduling with carriers, optimizing transportation costs and delivery times for customers.
- Resolved customer inquiries regarding order status or discrepancies in a timely manner, maintaining high satisfaction rates.
Shipping and Receiving Clerk
Texas Pipe & Supply
Amelia, LA
09.2021 - 03.2024
- Processed incoming shipments, verifying quantities and condition of items against packing lists.
- Maintained accurate inventory records using warehouse management systems.
- Coordinated with suppliers to resolve discrepancies in shipping and receiving documents.
- Trained new employees on shipping procedures and use of material handling equipment.
- Oversaw daily workflow, optimizing efficiency in product handling and movement.
- Collaborated with team members to develop strategies for improving order fulfillment speed.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
Receptionist
Acadiana Veterinary Clinic
Morgan City, LA
02.2021 - 04.2021
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing client inquiries and concerns effectively.
- Coordinated communication between veterinary staff and clients to streamline workflow.
- Maintained accurate patient records using clinic management software for efficient access.
Cashier
Walmart
Bayou Vista, LA
01.2021 - 02.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Implemented effective checkout workflows to reduce wait times and improve customer satisfaction.
- Resolved customer complaints promptly, enhancing overall shopping experience.
- Trained new cashiers on operational procedures and customer service standards.
Shipping and Receiving Coordinator
Patterson Tubular Services
Morgan City, LA
02.2015 - 12.2020
- Managed inventory levels using ERP systems to optimize stock availability and reduce delays.
- Conducted quality inspections on incoming shipments to verify compliance with specifications.
- Developed streamlined processes for packing and labeling, enhancing efficiency in warehouse operations.
- Implemented tracking systems for shipments, reducing lost items and improving accountability within logistics.
- Collaborated with cross-functional teams to address any shipping or receiving issues, fostering strong working relationships.
- Trained new employees on company protocols and best practices, contributing to overall team efficiency and cohesion.
- Established strong relationships with key carrier representatives, ensuring priority handling and timely resolution of any shipping issues.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
Education
Business Management
Nicholls State University
Thibodaux, LASkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving
- Time management skills
Timeline
Spark Delivery Driver
Walmart
03.2025 - Current
Caregiver, Special Needs
Self-employeed
01.2025 - 11.2025
Shipping and Receiving Coordinator
Patterson Tubular Services
04.2024 - 11.2024
Shipping and Receiving Clerk
Texas Pipe & Supply
09.2021 - 03.2024
Receptionist
Acadiana Veterinary Clinic
02.2021 - 04.2021
Cashier
Walmart
01.2021 - 02.2021
Shipping and Receiving Coordinator
Patterson Tubular Services
02.2015 - 12.2020
Business Management
Nicholls State University