Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Jaci Gevara

Fort Myers

Summary

Experienced and dependable worker with leadership experience as a Team Lead Manager at Panera Bread. Skilled in team supervision, training, and maintaining high standards of customer service in fast-paced environments. Dedicated to creating positive guest experiences and fostering a collaborative work culture.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Manager

Panera Bread
Fort Myers
09.2021 - 07.2025
  • Provided clear direction to team members while fostering collaboration and teamwork among staff to maintain a productive and supportive work environment.
  • Effectively ran shifts by overseeing daily operations, managing workflow, and ensuring smooth transitions between shifts.
  • Ensured compliance with company policies and local health regulations regarding food handling and safety standards.
  • Addressed customer complaints promptly and professionally, resolving issues quickly to maintain positive guest relationships and satisfaction.
  • Led by example to uphold Panera Bread's values and service standards, contributing to a consistently high-quality customer experience.
  • Supported onboarding and training of new team members, reinforcing best practices and promoting operational excellence.

Marketing Intern

Riley's Countertops
Fort Myers
03.2023 - 01.2025
  • Curated social media content and managed accounts to increase engagement.
  • Worked closely with team, gaining knowledge of day-to-day processes and duties.
  • Brainstormed creative ideas to improve branding and company messages.

Volunteer

Hunting for a Cure
Fort Myers
08.2022 - 05.2023
  • Fundraised through a concert event held at FGCU, organized and assisted with the event.
  • Educated those about Hunter syndrome, a life-threatening disorder that makes it difficult for the body to break down sugar molecules, leading to stunted growth and enlarged organs.

Education

Bachelor of Arts - Psychology

Florida Gulf Coast University
Fort Myers, FL, US
08-2025

Skills

  • Attention to detail
  • Workplace safety
  • Conflict resolution
  • Customer service
  • Fast-paced environment
  • Food preparation

Certification

ServSafe Food Protection Manager, 2024

References

  • Alyssa Anderson, Team Manager, Panera Bread, (239) 692-3710, alyssa.anderson@panerabread.com
  • Ayman Mazahem, CEO, Riley's Countertops, (239) 600-0879, aymanmazahem@gmail.com
  • Blake Sullivan, Volunteer Coordinator, Hunting for a Cure, (424) 383-4611, blakesullivan04@gmail.com

Timeline

Marketing Intern

Riley's Countertops
03.2023 - 01.2025

Volunteer

Hunting for a Cure
08.2022 - 05.2023

Team Manager

Panera Bread
09.2021 - 07.2025

Bachelor of Arts - Psychology

Florida Gulf Coast University