Jaci Henderson
Ashland
Summary
Dedicated professional with a strong background in customer service and teamwork, honed at Best Western Hotel. Proven expertise in infection control and cleaning methods, ensuring high standards of hygiene. Recognized for adaptability and efficiency in fast-paced environments, consistently enhancing guest satisfaction through proactive engagement and attention to detail.
Overview
8
8
years of professional experience
Work History
Housekeeper
Best Western Hotel
07.2024 - 06.2025
- Cleaned and sanitized guest rooms following established procedures for hygiene and cleanliness.
- Restocked supplies and amenities to ensure guest satisfaction during their stay.
- Reported maintenance issues promptly to maintain hotel standards and guest comfort.
- Assisted in laundry operations, ensuring timely availability of clean linens for guests.
- Collaborated with team members to meet housekeeping goals efficiently and effectively.
- Adapted to changing priorities while maintaining high-quality cleaning standards in a fast-paced environment.
- Engaged with guests courteously, addressing inquiries regarding hotel services and amenities proactively.
Harm Reductionist
Bad River-Gwayakobimaadiziwin Exchange Program
01.2023 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Clerk
Tastes of Wisconsin
07.2020 - 07.2024
- Managed daily clerical tasks, ensuring accurate data entry and documentation.
- Assisted with inventory management, utilizing tracking systems for efficient organization.
- Supported customer service efforts by responding to inquiries and resolving issues promptly.
- Coordinated office supplies procurement, maintaining optimal stock levels at all times.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Data Entry Intern
UpNorth Foods
08.2019 - 05.2020
- Entered and updated data accurately in company databases, ensuring information integrity.
- Assisted in organizing digital files and documents for efficient retrieval and storage.
- Reviewed data entries for discrepancies, enhancing overall accuracy of records.
- Collaborated with team members to streamline data entry processes, improving workflow efficiency.
- Managed and organized documents for data entry tasks.
- Updated and maintained customer information, documents and records.
Receptionist
Escape By The Lake Salon
01.2017 - 01.2020
- Managed front desk operations, ensuring smooth guest check-in and appointment scheduling.
- Provided exceptional customer service, addressing client inquiries and resolving issues efficiently.
- Coordinated salon appointment calendar, optimizing staff schedules to enhance service delivery.
- Maintained accurate records of transactions and client information using salon management software.
Education
HSED -
Northwood Technical College
Ashland, WIAssociates - Human Services
Northwood Technical College
Ashland, WI06-2027
Skills
- Teamwork
- Customer service
- Customer service-focused
- Infection control
- Inventory control
- Cleaning and organizing
- Detail-oriented
- Cleaning methods
- Hardworking
- Time management
- Multitasking and prioritizing
- Team support and collaboration
- Professional and courteous
Timeline
Housekeeper
Best Western Hotel
07.2024 - 06.2025
Harm Reductionist
Bad River-Gwayakobimaadiziwin Exchange Program
01.2023 - 09.2024
Clerk
Tastes of Wisconsin
07.2020 - 07.2024
Data Entry Intern
UpNorth Foods
08.2019 - 05.2020
Receptionist
Escape By The Lake Salon
01.2017 - 01.2020
HSED -
Northwood Technical College
Associates - Human Services
Northwood Technical College
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