Jaci Horton
Durant
Summary
Enthusiastic patient care tech who is currently enrolled in college to get a Bachelors of science in nursing. Currently working in a cardiac PCU with critical care patients. Excited and eager to learn more and grow my knowledge before graduating nursing school.
Overview
5
5
years of professional experience
Work History
Patient Care Tech - Cardiac PCU
Texoma Medical Center
08.2024 - Current
- Assist with bed changes, call lights and vital signs.
- Assist in code blues, and code rapids.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
National benefits advisor
Ehealth insurance
07.2023 - Current
Patient Sales Specialist
Inogen Oxygen
06.2022 - 06.2023
- Handled sensitive information
- Excellent customer service
- Medicare sales both cold calls and answering inbound calls
- Meeting sales quota on a weekly basis
- Implemented sales strategies to increase profits
- Trained and mentored new sales representatives
- Interacted with approximately 100 customers daily to provide personalized product guidance, resolve issues and open new accounts
- Drafted, finalized and submitted paperwork to complete sales
- Handled credit cards, bank account numbers and checks on a daily basis
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts
- Used in-store system to locate inventory and place special orders for customers
- Developed successful sales strategies to maximize customer satisfaction and profit
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services
- Worked to meet or exceed sales targets
Car Sales Representative
North Central Ford
05.2020 - 05.2022
Education
Bachelor Of Science In Nursing - Nursing
Western Governors University
Salt Lake City, UTTexas Tech University - Mass communication
Texas Tech University
Lubbock, Tx05.2018
Skills
- Customer service and assistance
- Customer relations
- Sales
- Excellent customer service
- Medicare sales
- Meeting sales quota
- Implemented sales strategies
- Training and mentoring
- Customer interaction
- Paperwork management
- Credit card handling
- Negotiation
- Inventory management
- Sales strategy development
- CPR certification
Timeline
Patient Care Tech - Cardiac PCU
Texoma Medical Center
08.2024 - Current
National benefits advisor
Ehealth insurance
07.2023 - Current
Patient Sales Specialist
Inogen Oxygen
06.2022 - 06.2023
Car Sales Representative
North Central Ford
05.2020 - 05.2022
Texas Tech University - Mass communication
Texas Tech University
Bachelor Of Science In Nursing - Nursing
Western Governors University
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