JACI L. GLASS
Lima
Summary
Motivated professional with strong work ethic and adaptability. Demonstrates excellent interpersonal skills and thrives in both independent and team environments. Flexible with availability for mornings, evenings, weekends, and holidays. Organized and responsible, consistently delivering quality work under pressure.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Manager
Taco Bell
Celina
10.2025 - 05.2026
- Supervised daily operations of fast-paced restaurant environment.
- Managed and trained staff on food safety and service protocols.
- Coordinated inventory management and supply ordering processes.
- Trained new employees on food preparation, cash handling, and customer service techniques.
- Ensured compliance with all local health regulations related to food safety.
- Trained new employees to perform duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coached staff on strategies to enhance performance and improve customer relations.
Assembly Line Worker
Honda
Russells Point
12.2023 - 05.2024
- Operated assembly line machinery to produce automotive components efficiently.
- Inspected parts for quality assurance and compliance with standards.
- Collaborated with team members to streamline assembly processes and improve workflow.
Busser/Dishwashing
Lucky Steer
07.2019 - 01.2020
- Cleared tables promptly to maintain cleanliness and readiness for new guests.
- Organized dining area supplies to ensure smooth service operations throughout shifts.
- Bussed and reset tables in an orderly fashion.
- Maintained a friendly attitude towards customers at all times.
- Wiped down and cleaned chairs, booths, and highchairs.
- Took initiative to help others whenever necessary.
- Ensured that each table was properly set before seating guests.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Expedited food to tables to assist servers during busy periods.
Drive-Thru
Taco Bell
11.2018 - 06.2019
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated with other team members to ensure timely completion of tasks.
- Completed day-to-day duties accurately and efficiently.
- Sanitized high-touch surfaces to promote a healthy environment for staff and visitors.
Front Counter
Arby's
03.2018 - 06.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assessed customer needs quickly in a fast-paced retail environment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Certification - Welding & Fabrication
Apollo Career Center
Shawnee, OH 06.2018 - 05.2021
Skills
- Cleaning and sanitizing
- Cleanliness maintenance
- Workplace safety
- Time management
- Team collaboration
- Dishwashing techniques
- Customer satisfaction
- Effective communication
- Problem solving
- On-the-job training
- Uniform cleanliness
Languages
German, Basic
English
Personal Information
Hobbies:
Basketball, Gardening, Photography, Volunteer, Writing, Softball, Singing, Drawing
Timeline
Manager
Taco Bell
10.2025 - 05.2026
Assembly Line Worker
Honda
12.2023 - 05.2024
Busser/Dishwashing
Lucky Steer
07.2019 - 01.2020
Drive-Thru
Taco Bell
11.2018 - 06.2019
Certification - Welding & Fabrication
Apollo Career Center
06.2018 - 05.2021
Front Counter
Arby's
03.2018 - 06.2018