Jacinda Colon
Lawrenceville,GA
Summary
Customer-focused professional with a strong background in service and retail management. Skilled in building relationships, resolving issues, and maintaining organized operations while balancing multiple priorities. Experienced in leadership roles, enhancing communication, problem-solving, and sales skills. Ready to leverage these strengths in leasing and property management to support operations and foster a welcoming community.
Overview
14
14
years of professional experience
Work History
Grocery Clerk
Kroger
Lawrenceville, GA
02.2025 - Current
- Assisted high volumes of customers daily with locating products and addressing inquiries, enhancing customer satisfaction.
- Stock, rotate, and replenish merchandise to maintain accurate inventory and organized displays.
- Ensure compliance with food safety and sanitation standards.
- Maintained clean, safe, and fully stocked sales floors, contributing to a welcoming shopping environment.
- Collaborated with team members to streamline department operations, ensuring seamless service delivery.
- Managed full-time job while pursuing a nursing degree.
Warehouse Associate
Merola Tile
Manalapan, NJ
08.2020 - 10.2024
- Delivered high-volume orders accurately, improving operational efficiency.
- Performed loading and unloading tasks in a high-speed warehouse environment.
- Ensured organized inventory management in compliance with safety regulations.
- Cooperated with team members to ensure timely order processing and fulfillment.
Assistant Manager
Card Party
Englishtown, NJ
06.2017 - 03.2019
- Managed opening and closing procedures to maintain accurate cash handling.
- Supervised staff to ensure efficient daily store operations.
- Maintained merchandising standards to enhance customer experience.
Assistant Store Manager / Store Manager
Claire's & Icing
Freehold, NJ
09.2013 - 06.2017
- Led and trained retail teams, resulting in achievement and exceeding of sales targets.
- Managed scheduling, employee development, and performance oversight to enhance team capabilities.
- Oversaw inventory control and merchandising while ensuring accuracy in daily financial reporting.
Cashier / Customer Service Representative
Stop & Shop
Manalapan, NJ
06.2012 - 08.2013
- Delivered a high level of customer service to patrons, utilizing active listening and engagement skills to resolve issues effectively.
- Assisted customers with returns, inquiries, and pricing concerns, enhancing customer satisfaction and loyalty.
- Processed transactions accurately, ensuring balanced cash drawers to support financial integrity.
Education
Nursing Sciences
Gwinnett Technical College
Lawrenceville, GA09-2026
Psychology
Brookdale Community College
Freehold, NJHigh School Diploma -
Manalapan High School
Manalapan, NJSkills
- Inventory management
- Customer service
- Product knowledge
- Customer engagement
- Customer satisfaction
- Attention to detail
- Team collaboration
- Effective communication
- Team contribution
Personal Information
- Work Permit: Authorized to work in the U.S.
- Visa Status: Authorized to work in the U.S.
Timeline
Grocery Clerk
Kroger
02.2025 - Current
Warehouse Associate
Merola Tile
08.2020 - 10.2024
Assistant Manager
Card Party
06.2017 - 03.2019
Assistant Store Manager / Store Manager
Claire's & Icing
09.2013 - 06.2017
Cashier / Customer Service Representative
Stop & Shop
06.2012 - 08.2013
Nursing Sciences
Gwinnett Technical College
Psychology
Brookdale Community College
High School Diploma -
Manalapan High School