Jacinto Eliver Alva Rodriguez
Goose Creek,SC
Summary
Enthusiastic individual experienced in analyzing issues on Low voltage, CCTV systems and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships . Outstanding diagnostics skills.
Overview
5
5
years of professional experience
Work History
Service Technician
Comsurv
08.2019 - Current
- Identified and resolved malfunctions working with manufactures or field representatives as necessary to procure replacement parts.
- Troubleshooting IP system as well analog CCTV systems
- Collaborate successfully with clients to achieve objectives by utilizing strong communications , interpersonal and people skills
- Trained newly hired technicians on proper installation of CCTV and low voltage wiring systems .
- Helping customers with issues applying customer support skills
- Inspected systems, diagnosed problems and developed optimal solutions.
- Worked with diverse types of weather and ground conditions.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Education
GED -
Trident Literacy Association
North Charleston, United States02.2025
Certification -
Google Online School
02.2024
Skills
- Time tracking
- Equipment Troubleshooting
- Customer Service
- Technical Support
- System Installation
- Troubleshooting skills
- Project Management
- Documentation And Reporting
- Troubleshooting ability
- CCTV installation
- Programming
- Hardware and software installation
- Software configuration
- IP Cameras
- Access Control
- Network Troubleshooting
- Equipment Installation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Service Technician
Comsurv
08.2019 - Current
GED -
Trident Literacy Association
Certification -
Google Online School
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