Jack Albarracin
Plainfield
Summary
Diligent construction worker with 2 years of experience in residential building seeking to transition into an HVAC Installer role. Highly skilled in using hand/power tools, reading blueprints, and rough-in work. Eager to apply strong mechanical aptitude and commitment to safety to install HVAC systems efficiently and accurately.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Customer Support Specialist
Cenmed Enterprises
Edison, NJ
11.2024 - 04.2026
- Resolved customer inquiries through multiple communication channels, enhancing overall customer satisfaction.
- Provided technical support for product-related issues, streamlining resolution processes and improving response times.
- Documented customer interactions in CRM system, ensuring accurate record-keeping and follow-up actions.
- Collaborated with cross-functional teams to address recurring customer concerns, facilitating product improvements.
- Analyzed customer feedback to identify trends, contributing to enhanced service delivery strategies.
Construction Worker
Van-go General Contracting
Asbury, NJ
03.2022 - 10.2024
- Operated heavy machinery to ensure efficient site preparation and material handling.
- Executed framing, drywall installation, and finish carpentry tasks with precision.
- Collaborated with team members to maintain safety compliance on job sites.
- Conducted regular inspections of tools and equipment to uphold operational standards.
- Implemented improvements in workflow processes to enhance project efficiency.
Automotive Mechanic Assistant
North Plainfield, NJ
07.2000 - 01.2022
- Assisted in diagnosing vehicle issues using advanced diagnostic tools and equipment.
- Supported senior mechanics in performing routine maintenance and repairs on various automotive systems.
- Maintained a clean and organized workshop environment to ensure safety and efficiency during operations.
- Collaborated with team members to streamline workflow processes, enhancing overall shop productivity.
- Participated in inventory management, ensuring availability of necessary parts and supplies for ongoing repairs.
Education
High School Diploma -
Plainfield High School
Plainfield, NJ06.2020
Skills
- Equipment installation
- Quality-focused
- Customer focused
- Microsoft office proficient
- Process improvement
- Analytical thinker
Certification
IC3 Digital Literacy Certification
Timeline
Customer Support Specialist
Cenmed Enterprises
11.2024 - 04.2026
Construction Worker
Van-go General Contracting
03.2022 - 10.2024
Automotive Mechanic Assistant
07.2000 - 01.2022
High School Diploma -
Plainfield High School