Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jack Albarracin

Plainfield

Summary

Diligent construction worker with 2 years of experience in residential building seeking to transition into an HVAC Installer role. Highly skilled in using hand/power tools, reading blueprints, and rough-in work. Eager to apply strong mechanical aptitude and commitment to safety to install HVAC systems efficiently and accurately.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Customer Support Specialist

Cenmed Enterprises
Edison, NJ
11.2024 - 04.2026
  • Resolved customer inquiries through multiple communication channels, enhancing overall customer satisfaction.
  • Provided technical support for product-related issues, streamlining resolution processes and improving response times.
  • Documented customer interactions in CRM system, ensuring accurate record-keeping and follow-up actions.
  • Collaborated with cross-functional teams to address recurring customer concerns, facilitating product improvements.
  • Analyzed customer feedback to identify trends, contributing to enhanced service delivery strategies.

Construction Worker

Van-go General Contracting
Asbury, NJ
03.2022 - 10.2024
  • Operated heavy machinery to ensure efficient site preparation and material handling.
  • Executed framing, drywall installation, and finish carpentry tasks with precision.
  • Collaborated with team members to maintain safety compliance on job sites.
  • Conducted regular inspections of tools and equipment to uphold operational standards.
  • Implemented improvements in workflow processes to enhance project efficiency.

Automotive Mechanic Assistant

North Plainfield, NJ
07.2000 - 01.2022
  • Assisted in diagnosing vehicle issues using advanced diagnostic tools and equipment.
  • Supported senior mechanics in performing routine maintenance and repairs on various automotive systems.
  • Maintained a clean and organized workshop environment to ensure safety and efficiency during operations.
  • Collaborated with team members to streamline workflow processes, enhancing overall shop productivity.
  • Participated in inventory management, ensuring availability of necessary parts and supplies for ongoing repairs.

Education

High School Diploma -

Plainfield High School
Plainfield, NJ
06.2020

Skills

  • Equipment installation
  • Quality-focused
  • Customer focused
  • Microsoft office proficient
  • Process improvement
  • Analytical thinker

Certification

IC3 Digital Literacy Certification

Timeline

Customer Support Specialist

Cenmed Enterprises
11.2024 - 04.2026

Construction Worker

Van-go General Contracting
03.2022 - 10.2024

Automotive Mechanic Assistant

07.2000 - 01.2022

High School Diploma -

Plainfield High School