Summary
Work History
Education
Skills
Timeline
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Jack Antos

Wyomissing,PA

Summary

Personable and proactive individual with strong problem-solving and customer service skills. Technologically proficient with a background in client engagement and support. Experienced in various roles across retail, hospitality, and customer service settings.

Work History

Golf Caddy

Stonewall Golf Club
  • Energetic Golf Caddy versed in managing player needs and navigating courses with ease. Communicates to resolve issues and maintains equipment safely. Friendly Recreation Attendant with commitment to delivering excellent customer service.

Retail Associate- Golf Department

Dicks Sporting Goods
  • Assisted customers in selecting products that suited their needs, providing expert advice on specific products, e.g., sporting goods, apparel, electronics.
  • Maintained a high level of product knowledge, staying up-to-date with the latest inventory and trends in the industry.
  • Managed cash transactions, processed credit/debit card payments, and ensured accurate end-of-day cash reconciliation.
  • Handled customer inquiries and resolved complaints promptly, enhancing customer satisfaction and fostering loyalty.

Driver’s Helper

UPS
  • Assisted the delivery driver with the loading and unloading of packages, ensuring timely and accurate delivery to customers.
  • Navigated residential and commercial areas, following efficient routes to meet delivery schedules.
  • Provided exceptional customer service, communicating with customers about package deliveries and handling inquiries.
  • Lifted and carried packages up to [weight limit, e.g., 70 lbs], demonstrating physical endurance and attention to safety protocols.

Education

Bachelors Degree - Business Administration

Thomas Jefferson University
03.2025

Associate Degree - Business Administration

Reading Area Community College
03.2024

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Bloomsburg University of Pennsylvania
01.2020

Skills

Problem Solving Abilities

Skilled Team Player

Time Management

Excellent Customer Service

Interpersonal Communication Skills

Active Listener

Accountability

Timeline

Golf Caddy

Stonewall Golf Club

Retail Associate- Golf Department

Dicks Sporting Goods

Driver’s Helper

UPS

Bachelors Degree - Business Administration

Thomas Jefferson University

Associate Degree - Business Administration

Reading Area Community College

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Bloomsburg University of Pennsylvania

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Jack Antos