Assisted passengers with check-in procedures, boarding gate assignments, ticketing issues and baggage inquiries.
Coordinated with airlines regarding scheduling changes due to weather delays or cancellations.
Communicated with flight operations teams to ensure international students were able to smoothly and effectively navigate both customs and the airport.
Organized and managed travel itineraries for international students.
Ensured compliance with company travel budgetary policies and regulations.
Created expense reports.
Sales Associate
Nike Factory Store
Oak Brook, IL
06.2022 - 08.2023
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Worked with fellow sales team members to achieve group targets.
Assisted customers with product selection, sizing and styling.
Brotherhood Chair
Delta Sigma Phi Fraternity
Iowa City, IA
12.2022 - Current
Attended and participated in industry events.
Designed contracts, collected fees and booked venues for events.
Organized guest support services for guests to meet accommodation, transportation and service needs.
Oversee work of up to 5 staff seamlessly executing professional events.
Supported accurate financial recordkeeping by closely checking bills and approving payments.
Created program activities, agendas and budgets based on client requirements.
In charge of a $1,100 budget.
Standards Board Member
Delta Sigma Phi Fraternity
Iowa City, IA
01.2023 - Current
Assisted with maintain the rules and regulations put forward by the Fraternity
Determined proper sanctions in the case of rule violations
Acted as a mediation force between members of the Fraternity during a time of conflict
Maintained the Fraternities image and rules before personal feelings or connections with violator
Secretary to the President
Delta Sigma Phi Fraternity
Iowa City, IA
12.2022 - Current
Filled in for the president during meetings
Applied my extensive knowledge of the Fraternity to the meetings I would attend
Composed possible ideas to help with recruitment of new members
Attend executive meetings in order to provide proper notes
Create and help implement plans to prevent future debt
Education
Bachelor of Arts - Enterprise Leadership
University of Iowa
Iowa City, IA
05.2026
Skills
Conflict Mediation
Goal Oriented
Inspections and Reviews
Policy Development
Projects
Conducted analysis of international financial statements for Sony headphones to assess market success, providing valuable insights for investment decisions.
Developed a comprehensive income statement and presentation for a potential startup product, demonstrating its potential success and outlining optimal financing strategies.
Researched and evaluated the financial and ethical implications of managerial termination to guide cost-effective restructuring for a restaurant.
Delivered a solution-focused presentation within seven minutes on a business problem to a panel of judges, showcasing problem-solving skills and effective communication under pressure.