Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Hobbies
Generic

Jack Bagley

Surprise

Summary

Experienced fast-food assistant manager with excellent multitasking and problem-solving abilities. Skilled in customer service, parts management, and vehicle repairs. Also knowledgeable in computer building, electronics, telecom, and structured cabling. Seeking a long term career in the automotive industry.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

Wendy's
Surprise, AZ
01.2023 - 08.2024
  • Learned great customer service skills as well as made sure to take care of the customers needs and give them minimal wait times on orders.
  • Maintained a clean environment making sure the station is running smoothly and fully stocked, always prepared for the peak hours.
  • Developed great teamwork skills and learned how to communicate properly with other crew members to ensure all operations are running as planned.
  • Learned how to properly close the lobby which includes stocking, wiping tables, cleaning the restrooms, taking the trash out, sweeping, mopping, and making sure everything looks good for the morning.

Porter/Parts Assistant

Crash Champions
Surprise, AZ
08.2024 - 10.2024

Skilled Porter/Parts Assistant at Crash Champions collision shop. Responsible for:

  • Maintaining shop cleanliness
  • Handling trash removal
  • Assisting in vehicle pickups and errands.
  • Proficient in managing parts distribution to technicians, including inspecting orders, accurately checking invoices, checking for damages, and ensuring accurate delivery.

Auto Body Technician Apprentice

Crash Champions
Surprise, AZ
10.2024 - 12.2024

Experienced as a Body Technician helper/apprentice, skilled in:

  • Reading estimates to assess vehicle repairs.
  • Proficient in disassembling cars and performing various repair tasks, including bondo work, dent repairs, and parts replacement.
  • Received basic training in welding
  • Collaborated with service advisors
  • Completed multiple I-Car classes.

Shift Leader/Manager

Wendys
Surprise, AZ
01.2025 - 07.2025
  • Acquired skills in store management and team leadership, ensuring high standards and top-quality service.
  • Proficient in handling customer concerns, coaching staff on procedures, and managing labor effectively.
  • Dedicated to running a store smoothly and ensuring success with a focus on quality and customer satisfaction.

Assistant General Manager (AGM)

Wendys
Surprise, AZ
07.2025 - 02.2026

Skilled in leading teams and overseeing store operations including:

  • Managing staff
  • Handling finances
  • Maintaining inventory
  • Ordering supplies and food
  • Assisting the General Manager with hiring and scheduling
  • Also proficient in opening/closing the store and ensuring smooth shifts.

Shift Leader/Manager

Wendys
Surprise, AZ
02.2026 - Current
  • Acquired skills in store management and team leadership, ensuring high standards and top-quality service.
  • Proficient in handling customer concerns, coaching staff on procedures, and managing labor effectively.
  • Dedicated to running a store smoothly and ensuring success with a focus on quality and customer satisfaction.

Education

High School Diploma - Auto Body Collision Repair 1st Year Class

Wes-MEC
Phoenix, AZ

High School Diploma -

Shadow Ridge High School
Surprise, AZ
05-2024

Skills

  • Quick Learner
  • Positive Attitude
  • Multitasking
  • Customer Service
  • Strong Work Ethic
  • Cleaning and sanitation
  • Problem-Solving
  • Strong Communication Skills
  • Attention to Detail
  • Positive Attitude and Energy
  • Leadership
  • Training Others

Accomplishments

    Became Assistant General Manager at 18 Years old and have been noticed by corporate for great work ethic and drive.

Certification

  • I-CAR Intro To Collision Repair Series Training Certification
  • NESHAP 6H Certification
  • NC3 Meter Certification
  • NC3 Torque Certification
  • Food Handler Certification
  • Driver's License
  • ServSafe

Languages

English
Native or Bilingual

Interests

Im very interested in cars and the automotive world I would love to get foot back into the automotive industry and eventually work my way up into a long-term career

Timeline

Shift Leader/Manager

Wendys
02.2026 - Current

Assistant General Manager (AGM)

Wendys
07.2025 - 02.2026

Shift Leader/Manager

Wendys
01.2025 - 07.2025

Auto Body Technician Apprentice

Crash Champions
10.2024 - 12.2024

Porter/Parts Assistant

Crash Champions
08.2024 - 10.2024

Crew Member

Wendy's
01.2023 - 08.2024

High School Diploma -

Shadow Ridge High School

High School Diploma - Auto Body Collision Repair 1st Year Class

Wes-MEC

Hobbies

I enjoy maintaining and customizing my own personal vehicle as cars have always been my main interest/hobby.

I am very competent with computer pc programs and gaming programs and can pick things up quickly.

I have also taught my self how to play Guitar, compose, mix and produce my own music.